tahnee's dashboard

I have had to call in to Expedia's call center a number of times. Not to report a problem but to change a reservation or ask a question. Each time I have had a very difficult time understanding the representative due to heavy accents. The call takes 3 times as long due to the language barrier and the fact that many of their lines are scripted. Frustrating!! This affected my usage - now I just use their website to search then call make reservation directly with hotel/airlines.