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Here's a chat with "official IRC channel" regarding authenticating Wordpress.
FYI.

17:00 mib_2vddyp Anybody there ?
17:03 Ryan ?
17:04 mib_2vddyp Hello,
17:04 mib_2vddyp I can not authenticate my worpress account.
17:07 mib_2vddyp Ryan ??
17:08 Ryan uhm
17:08 Ryan I'm not familiar with the ping + wordpress integration and Sean is on a plane ride to Seattle atm
17:08 Ryan you can e-mail support@ping.fm and they will help you.
17:09 mib_2vddyp if the IRC is of Ping Support, It's not sounds like ....
17:12 mib_2vddyp I don't know who you are or who is Sean. I'm using this tool in YOUR site in order to receive help and support, since your service function propperly.
17:13 mib_2vddyp *Do not function properly
17:17 Ryan it's not really a support channel for help.
17:17 Ryan It's a developers chat and IRC channel
17:18 Ryan and no one at Ping.fm is here to work for you
17:20 mib_2vddyp Well, if it's called - "official IRC channel", I think I should receive an answer to problems. as well as those reported in http://getsatisfaction.com/pingfm
17:35 mib_2vddyp In the header of this IRC it's written " You can usually catch us on our official IRC channel. If you need help, have questions or just want to hang out, this is the place to be. " and as a customer i'm looking for support.
17:36 Ryan there isn't anyone who works for ping here right now
17:36 Ryan or who can support you
17:37 Ryan so you can continue to complain but there still will not be someone here to help

BTW - If they are 3 Ping.fm employees at the moment at this site to help, how come we, the customers, do not receive any answer ??