tatango_alex's dashboard

tatango_alex replied on July 15, 2009 17:53 to the question "How does it work?" in Tatango:

It's very easy to do, thanks for your question!

When you login into the website with your mobile phone number, create your first group and then you're all set to start inviting your group members! You can simply copy and paste email addresses into the Email Invite form, or you can have members join the group by texting a custom Join Keyword to 68398.

From there, you will be all set to start sending Tatango group text messages! You can send your messages straight from your account on the website, or you can send messages from your mobile on the go! Just send your text message (with a # sign at the beginning) to 68398. Your message will be received by everyone in the group instantly.

Be sure to let me know if you have any questions about Tatango Direct: http://tatango.com/subscription

Have fun Tatangin'!

Alex Mittelstaedt
alex@tatango.com

tatango_alex replied on June 25, 2009 18:59 to the problem "Your developers link doesn't work." in Tatango:

Abdullah,

I apologize for any inconvenience, the Developers page is temporarily down.

While it is down, you can view the same info at this page: http://fir.tatango.com:4000

Feel free to shoot me an email right at alex@tatango.com if you have any questions at all.

-Alex, Community Manager

tatango_alex replied on June 19, 2009 00:00 to the problem "Like Tatango... BUT..." in Tatango:

Be sure to shoot me an email and let me know how many messages you are sending per month. I'll see what I can do for you guys.

-Alex Mittelstaedt
Community Manager, Tatango.com
alex@tatango.com

tatango_alex replied on May 14, 2009 00:27 to the question "text messages received as an html link?" in Tatango:

Thanks for your feedback Allen, we hope you choose to stay onboard. Let me know if there is anything I can do to help you and your group stick with Tatango.

alex@tatango.com

tatango_alex replied on May 13, 2009 17:59 to the question "Link: Text msg or Voice msg?" in Tatango:

Joe, please email me at alex@tatango.com with more details (your mobile, carrier, type of phone, time when the msg did not open) and I will get the issue resolved as soon as possible.

-Alex, Community Manager

tatango_alex replied on May 06, 2009 21:29 to the idea "Keep Tatango Customers" in Tatango:

Thanks for the feedback Nathan! We will definitely take your idea into consideration and let you know what we plan to do.

tatango_alex replied on May 05, 2009 20:42 to the question "Auto-reply when people join using Keyword option...how do I edit my own?" in Tatango:

Due to abuse by promoters, we were forced to pull custom bounce-back messages from Tatango.com.

alex@tatango.com

tatango_alex replied on May 05, 2009 18:51 to the question "No response when sending *Voice" in Tatango:

Voice Messaging is no longer a feature on Tatango.com.

*The cost was too high - making it too expensive for our users.

tatango_alex replied on May 05, 2009 17:59 to the question "No response when sending *Voice" in Tatango:

Voice Messaging is no longer a feature on Tatango.com. Our premium model (http://tatango.com/subscription) offers full 160-character group text messaging, and our ramped up FREE service, launching in 60 days, will offer photo, video, link, voice, and even file sharing!

alex@tatango.com

tatango_alex replied on May 04, 2009 20:50 to the question "What happens if you go over the # of messages you subscribed to?" in Tatango:

Once you have used up all of your Direct Messages for a given month, you will be provided with unlimited Link Messaging.

You will never be charged more than what you have set up for your account.

Let me know if you have any other questions about Tatango Direct! ( http://tatango.com/subscription )

alex@tatango.com

tatango_alex replied on May 01, 2009 22:22 to the problem ""visit web" for messages a bad idea" in Tatango:

Please check out Tatango Direct at http://tatango.com/subscription

*We undercut all competitors, as we have become the leader in the industry. Let me know if you have any questions at all about Tatango Direct.

tatango_alex replied on May 01, 2009 20:35 to the problem "Subscription SUCKS" in Tatango:

With carriers now charging up to 5 cents per message, there is no way for us to sustain ourselves as a free text messaging service any longer. Be sure to check out Tatango Direct ( http://tatango.com/subscription ) for full 160 character group messaging. We are undercutting all competitors, as we have established ourselves as the leader in the industry.

This video will help to explain the changes: http://www.vimeo.com/4378978

Look out for Tatango 3.0 launching next month, and let me know if you have any questions at all. I hope you guys choose to stay onboard.

A comment on the question "text messages received as an html link?" in Tatango:

It's a progression towards 3.0 - the site will only be improving in a month, not going in a new direction or changing. – tatango_alex, on May 01, 2009 00:49

tatango_alex replied on April 30, 2009 22:08 to the idea "Concerned about Free Service, leaving if no changes" in Tatango:

With carriers charging up to 5 cents per message, there is no way for us to sustain ourselves as a free text messaging service any longer. Be sure to check out Tatango Direct ( http://tatango.com/subscription ) for full 160 character group messaging. We are undercutting all competitors, and have established ourselves as the leader in the industry.

This video will help to explain the changes: http://www.vimeo.com/4378978

Let me know if you have any questions at all. I hope you guys choose to stay onboard.

alex@tatango.com

A comment on the question "Voice Messaging?" in Tatango:

Voice Messaging is no longer available under our Tatango Direct packages. – tatango_alex, on April 30, 2009 20:22

tatango_alex replied on April 30, 2009 20:19 to the question "Voice Messaging?" in Tatango:

Yes! Tatango 3.0 will be a free service! Be sure to stay up-to-date on progress by following the team on Twitter:

@Tatango
@Tatango_Andrew
@Tatango_Alex
@AdrianPike

tatango_alex replied on April 30, 2009 18:20 to the question "Voice Messaging?" in Tatango:

When Tatango 3.0 launches next month, you will be able to post voice messages, as well as videos, photos, links and files to your Group Profile!

tatango_alex replied on April 30, 2009 18:11 to the question "text messages received as an html link?" in Tatango:

JC,

You are on the paid service and should not have been switched over. Sorry for the mix up. Can you shoot me a quick email (alex@tatango.com) with the mobile number that your account is under, and I'll reactivate your Direct Messaging account.

A comment on the question "text messages received as an html link?" in Tatango:

Jerry, if you could add more content (photos, videos, links, voice messages, even files) to your messages, the interface was completely geared towards groups, and you could send alerts with a link to the Group Profile, would you use the service?

Let me know! Tatango 3.0 will keep you more connected with your group than text messaging ever could. – tatango_alex, on April 30, 2009 18:04

A comment on the question "text messages received as an html link?" in Tatango:

Hang tight for Tatango 3.0 launching next month Robert. I know the paid service is out of your budget with the amount of texts you guys send, and the current free service may not seem like a smart move, but once you see Tatango 3.0 I promise you you will be blown away.

I appreciate all your support throughout your time on Tatango. Stay in touch - you are one of the first users I want onboard when we launch! – tatango_alex, on April 30, 2009 17:58