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  • question

    Tatiana E replied on May 06, 2009 05:50 to the question "How should Facebook change its account disabling policy?" in Facebook:

    Tatiana E
    I agree with all the proposals.

    Must of all facebook should be more consistent. Got an impeccable account disabled for no apparent reason, all I can think of is I accepted too many friends requests at once, which I think is perfectly natural for an account my size; however I've seen tons of fake profiles and spammers operate for months and even years! If facebook was a totally clean place with no spammers or fake profiles, I could make my peace with their "strictness" but I've seen legit accounts like mine, Joel Comm's and others which are 100% legit, spam free accounts disabled. Facebook should triple check before disabling an account, for a technicality, like accepting too many friends at once or joining too many groups, some of us get 100's of invitations per day and they should take that in consideration before pulling the plug.
  • problem

    Tatiana E reported a problem in Facebook on May 02, 2009 04:36:

    Tatiana E
    Facebook unfairness
    Facebook disabled my impeccable account for no apparent reason and no explanation.
  • question
  • question

    Tatiana E asked a question in Facebook on April 30, 2009 19:48:

    Tatiana E
    Why does facebook disable accounts of good users and let's all these fake profiles and spammers exist?
    I've use facebook for about a year, always went by their rules even though I've seen a lot people who violate the terms of use, do this over and over again and just wondered why they let them do this.

    Now out of the blue for NO reason at all they've disabled my account!

    I've tried emailing them and no answer!

    Now, I'm the one who feels violated......I though facebook was such fun place, I was so happy with it I found childhood friends whom I've lost touch with and now......

    What really gets to me is the fact that I've always made good use of my account, I'm an author so I have lots of friends but I don't think that's the problem is it?

    I haven't done anything out of the ordinary, just my usual birthday & welcome greetings.

    I've seen so many people who are actually really annoying in Facebook, spammers, fake profiles, etc. and they let those account exist!

    The real people who use facebook to connect with friends get the accounts shut off!

    I guess facebook will soon become another social site filled with spammers and with no real value to the user. They have forgotten who have made the site popular and that's a dangerous business mistake. If they don't fix this quick, they will soon lose the popularity they enjoy and will get smashed by twitter and other sites, who do answer their emails and know the importance and value of their user, after all we are creating free content for them, so they can earn revenue advertising to us.