Teresa's dashboard

Teresa replied on April 18, 2009 17:13 to the question "Webshots Background will not stay loaded" in Webshots:

In case, you need to download the current desk top client, it is at http://www.webshots.com/page/apps .Teresa

Teresa replied on April 18, 2009 17:07 to the question "Webshots Background will not stay loaded" in Webshots:

Hi Philis, There is no one from Webshots here, to help us. We are helping each other. The Webshots Top Questions is at http://www.webshots.com/support/kb/We... .I did not see anything, that would be related to your problem. Does your Firewall and Anti Virus programs, accept Webshots, without problems? Make sure that they are set to accept Webshots. Have you had any software or hardware problems, that might effect the desktop? Do you clear memory, at least once a week? I have noticed that Webshots does better, if you clear memory, at least once a week.
You might want to fill out a help desk form at http://www.webshots.com/page/mailer .The more people that fill out a help desk form, the better. It lets Webshots know, that they have a problem. Also, people are reporting problems in the blogs. Customer Service does read the blogs, for problems. The blogs is the only forum, that the community has. Let me know, what happens.
Best Regards,
Teresa (Teres187 at Webshots)

Teresa replied on April 03, 2009 16:08 to the problem "I can't upgrade to premium...it says the page is either no longer available or has moved?" in Webshots:

Hi Linda, I just checked the upgrade page at https://subs.webshots.com/orders/upgrade and it is now up. I am a premium member, so I am getting a message, about me already being a premium member. If you are still having problems, I would recommend that you fill out a help desk form at http://www.webshots.com/page/mailer .The more people that fill out a help desk form, the better. It tells Webshots, that they have a problem. Sadly, there is no one from Webshots, here to help us. We have been helping each other. All The Best, Teresa (Teres187 at Webshots)

Teresa replied on March 24, 2009 04:12 to the question "Applying Preminum features" in Webshots:

Do you mean downloading high resolution pictures? You can re download the pictures using the high resolution button. If you have to replace your hard drive or your system crashes, Webshots does not save the pictures, that you have downloaded. When you download your pictures, that would be the time, to download the high resolution pictures. On the pro shots, you can download the entire page of a section, like cats, etc. That is the big advantage of being a paying member. All The Best, Teresa

Teresa started following the question "Applying Preminum features" in Webshots.

Teresa replied on February 23, 2009 18:56 to the idea "Important Webshots Links" in Webshots:

Jim (Police370) has an album called "My Webshots Help album. Not an official Webshot's Help site." It is at http://news.webshots.com/album/562434... .It has helped a lot of people. All The Best, Teresa

Teresa replied on February 23, 2009 18:46 to the question "Window Vista & webshots full screen" in Webshots:

Hi William, I have Windows XP on my PC. Have you checked the page size, on your Windows Vista? On my PC, on the Tool Bar, Page is next to Tools. Click on Page and Zoom. I have mine set to 100 %. Sadly, there is no one from Webshots, here. I have checked the FAQ Section at http://www.webshots.com/support/kb/ .I cannot find your problem. You can fill out a help desk form at http://www.webshots.com/page/mailer .Jim (Police370) has an album called "My Webshots Help album. Not an official Webshot's Help site." It is at http://news.webshots.com/album/562434... .You might check it out. You might want to leave a comment about your problem, in that album, if it is not there. I think that, he has Vista. He might know, the answer to your problem. Let me know, what happens. All The Best, Teresa

Teresa replied on December 15, 2008 08:52 to the question "Want to upgrade to Premium at advertized price." in Webshots:

Customer Service is at http://www.webshots.com/page/mailer .I do not know, if your problem, is a system glitch or something else. I would recommend, that you fill out a help desk form. Teresa (paying member)

Teresa replied on December 08, 2008 18:26 to the question "Albums all white" in Webshots:

Steven, I have never seen this problem, before. Have you checked your settings? The FAQ Section is at http://www.webshots.com/support/help/... . If you cannot find your problem listed, then fill out a help desk form at http://www.webshots.com/page/mailer .If you are a non paying customer, I still recommend, that you fill out a help desk form. All The Best, Teresa

Teresa replied on November 13, 2008 21:49 to the question "Paid but can't download anything" in Webshots:

Gary, Did you download the new version of the desktop client? If you did, read the blog and comments at http://blog.webshots.com/?p=1017 .It was released, with known problems and glitches. There may be some help in that blog. You may need to fill out a help desk form, as well. It is at http://www.webshots.com/page/mailer .I have not downloaded the new desktop client, because of the problems, that it is causing, a lot of people. I have my wallpaper settings at "Enlarge picture to best fit the desktop" and "Use Webshots wallpaper on desktop." Check your other settings as well. The FAQ section is at http://www.webshots.com/support/help/... .There may be something there, that can help you. There is no one from Webshots here. We are just helping each other. All The Best, Teresa

Teresa shared an idea in Webshots on October 28, 2008 16:36:

Important Webshots Links

A lot of people are posting things, that can be looked up in Webshots. I am posting important Webshots links, so that it, can help you. At this point in time, there is NO ONE, from Webshots to talk to us. I am not a tech, so my advice is limited. 1.) The FAQ Section is at http://www.webshots.com/support/help/... .2.) If you cannot find your problem listed, then fill out a help desk form at http://www.webshots.com/page/mailer .If you are a non paying customer, I still recommend, that you fill out a help desk form. Also, if you have had hardware or software problems, then fill out a help desk form. If you are having problems with other programs, then have someone check out, your PC. Something in your PC'S system, may have been messed up. Also, read the posts in other subjects. There may be something there, that can help you. If you cannot access Webshots at all, then contact your Internet Provider (I.P.). It is possible that your I.P. has been locked out of the Webshots system. This has happened in the past. Your I.P. will need to contact Webshots and work with them, to fix the problem. 3.) For the current download of Webshots, the Software Update is at http://www.webshots.com/support/help/... .All The Best, Teresa (Teres187 at Webshots and a paying member)

Teresa replied on October 28, 2008 05:48 to the problem "I NEED to delete my account" in Webshots:

LM, There is no one from Webshots here. The FAQ section is at http://www.webshots.com/support/help/... .I do not see anything, that comes close, to your problem. I would recommend that you, fill out a help desk form at http://www.webshots.com/page/mailer .I do not know, if deleting your account, will solve your problem. All The Best, Teresa

Teresa replied on October 28, 2008 05:21 to the question "HELP!!!!!!!!!!!!!!!!!!!!!!!!!" in Webshots:

Hi Herman and Wenqui, There is no one from Webshots here, that will talk to us. I checked the FAQ Section at http://www.webshots.com/support/help/... ,but I did not see anything, that comes close, to your problems. The Software Update Page is at http://www.webshots.com/support/help/... .Try to download this and see, if it helps. If you cannot download Webshots, then it is possible, that something was messed up. I would recommend, that you fill out a help desk form at http://www.webshots.com/page/mailer .I would recommend that you, check other programs as well. It is possible, that something in your PC'S system was messed up. You will need to get someone, to find the problem and fix it. All The Best, Teresa

Teresa replied on October 09, 2008 20:34 to the question "Disappearing albums" in Webshots:

Hi BB, Are the albums that are disappearing yours or other peoples? The reason that I am asking, is that a lot of people have signed up with "Red Bubble" at http://www.redbubble.com/ .They can sell their pictures, art, etc. Some are just leaving a few albums with Webshots. A lot of them, are leaving their Red Bubble address, in their message board or profile. If it is your albums, it might be a problem with the server, that you are on or even a software problem. If that is the case, I would recommend that you fill out a help desk form at http://www.webshots.com/page/mailer .When I uploaded the pictures in my "Sir Noel: In Loving Memory" album, I had no problems. When I tried to download my own pictures, I got a long error message, about a header problem. The engineers had to fix it. All The Best, Teresa

Teresa replied on October 01, 2008 17:36 to the problem "Page load error on Webshots" in Webshots:

Afshin, This is from the FAQ section. You might want to look at it. I do not know, if it will help you. Teresa "6. Why am I having problems accessing the Webshots site and/or uploading photos?
You may be behind a firewall, which is interfering with traffic to and from Webshots. Some common ones may be Zone Alarm or Norton Internet Security. If these are not configured correctly, they can cause issues with receiving the full benefits of the Webshots browsing experience.

Adjust your firewall to allow passage for the entire webshots.com domain. Refer to the help file in your firewall software for instructions, as we cannot give specific instructions for all setups.

If you continue to experience issues, disable your firewall temporarily or contact the company from which you purchased it for proper setup instructions."

Teresa replied on October 01, 2008 16:29 to the problem "Page load error on Webshots" in Webshots:

Afshin, Have you talked to your Internet Provider (I.P.)? It may be something that, they can help you with. Are you having problems with other websites or just Webshots? If it is just Webshots, your I.P. may need to contact Webshots. It may be that your I.P. was kicked out of the Webshots system. I hope that, this helps you. All The Best, Teresa

Teresa replied on September 30, 2008 20:25 to the problem "Page load error on Webshots" in Webshots:

Hi Afshin, The help desk form is at http://www.webshots.com/page/mailer .Last winter, Webshots had an upgrade, that kicked peoples IP'S, out of their system. I do not know, if your problem is, related to that issue. You might want to read the posts at http://getsatisfaction.com/webshots/t... .I hope that, this helps you. All The Best, Teresa (Teres187 at Webshots)

Teresa replied on August 25, 2008 16:58 to the problem "WHERE IS WEBSHOTS?????? I HAVEN'T HAD IT SINCE THE SITE SHUTDOWN LAST WEEK. IT IS NOT OUR PROBLEM BUT YOURS. I HAVE RELOADED WS AND IE AND THERE IS NOTHING WRONG WITH MY CONNECTION. IT SAID WS CAN'T BE FOUND. PLEASE DON'T KEEP US IN THE DARK, WHAT IS GOING ON?????" in Webshots:

This problem was fixed, last winter.

Teresa replied on August 25, 2008 16:57 to the problem "Webshots is not working -" in Webshots:

This problem was fixed, last winter.

Teresa replied on August 25, 2008 16:52 to the problem "Cannot unsubscribe from weekly emails" in Webshots:

It may be that everyone receives the weekly stats about their albums, views, etc. I would recommend that you fill out a help desk form at http://www.webshots.com/page/mailer .Do it as a question. The people with the free version, are still customers. For the record, I am a paying member. All The Best, Teresa