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Ted Grubb replied on July 25, 2008 00:26 to the idea "Baby Not a Product..." in Thor:
Eric Suesz replied on July 11, 2008 02:36 to the question "When I try to open an account it says I already have one." in Get Satisfaction:
A comment on the question "When I try to open an account it says I already have one." in Get Satisfaction:
Good idea. Please add to trac :) – Ted Grubb, on July 11, 2008 00:52
A comment on the question "When I try to open an account it says I already have one." in Get Satisfaction:
We should add a link to the Forgot Password form to that error message! – Thor Muller, on July 11, 2008 00:50
Ted Grubb replied on July 11, 2008 00:49 to the question "When I try to open an account it says I already have one." in Get Satisfaction:
test user replied on July 11, 2008 00:47 to the question "When I try to open an account it says I already have one." in Get Satisfaction:
Hmm that can only mean one thing. Your email address has already been used to open an account.
Have you created a Get Satisfaction account in the past?
To find out you can use the forgot password form here
http://getsatisfaction.com/sessions/new
Type in the email address you tried to sign up with. If the email address has been email you instructions on how to create a new password. If not it will tell you that the email address is not registered (If it's not registered that means there is a bigger issue.)
Please try that out and let us know what happens.
you can email directly at ted [at] getsatisfaction.com if you're having trouble.
Thanks,
-Ted
test user asked a question in Get Satisfaction on July 11, 2008 00:47:
When I try to open an account it says I already have one.@getsatisfaction when i try to reply, it asks me to open an account, then tells me i already have one. arggh
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