Get your own customer support community

Recent activity

Subscribe to this feed
  • problem

    TheClearKid replied on August 21, 2009 02:29 to the problem "New digital cable receiver did not fix constant pixelation." in Comcast:

    TheClearKid
    It happens mostly on the lower channels(G4, syfy, Comedy Central, etc) but it's also happened in some of the movie channels. I'll send you the phone number at the email address in your signature.

    Thanks for your assistance.
  • problem

    TheClearKid reported a problem in Comcast on August 20, 2009 03:15:

    TheClearKid
    New digital cable receiver did not fix constant pixelation.
    My house currently has 4 televisions hooked up to comcast cable. Of these 4, 2 of them use cable boxes for digital cable. The problem is that the I get constant pixelation(tiling) for one of the TVs connected to digital cable. At any given time, a group of channels is pretty much unwatchable from tiling, audio dropping, or just giving me a "Channel Not Available" screen.

    I've contacted Comcast, and they recently replaced my cable box with a new one that looks to be a MUCH older model(Just a small black box with no buttons and doesn't catch the remote signal well at all). Not only is the "new" box less functional, but it also did NOT fix the tiling problem. I'm not sure what's causing this, but I'm tired of paying for a service that isn't satisfactory.