allan's dashboard

allan replied on November 11, 2008 16:44 to the question "Two Suggestions" in Thinking Code Software Inc.:

Just to understand your suggestions... Are you talking about the iPhone version? If so, manual sorting is coming to the iPhone.

We were looking at having the iPhone version remember the last screen the user was at upon exit. That way if you were within a specific group/smart group's talk list view upon exit, that would be the first screen at launch.

allan posted an update in Thinking Code Software Inc. on November 07, 2008 16:22:

Dejumble update.

Dejumble for Mac is going through a serious overhaul. Most of the work has been accomplished and a candidate release is almost ready. The updated version will be free for all users and comes with a price drop for the iPhone version. The official release date is December 2. Beta updates will be coming prior to the update.

On December 6 and 7, we will be offering Dejumble for Mac at a reduced price of $9.00(USD) on maczot.com. Also to correspond with the MacZot promo, we will be offering the iPhone version for $1.99.

The new version comes with some changes to the synchronization system. As such, it will require users to re signup. The process has been made extremely simple and we can insure you that it will be a much more worry free process then with previous betas.

It has been a long process and we apologize for the many inconveniences some of the beta's have caused. To show our commitment to you, we are giving current license holders Dejumble updates for life. This will apply to all previous purchases and purchases made up to November 28, 2008. More details will be posted closer to the official release of Dejumble for Mac.

allan replied on October 29, 2008 15:57 to the problem "Does not bloody work - give me a refund" in Thinking Code Software Inc.:

@ojs Please email your request to sales@dejumble.com

allan replied on October 29, 2008 15:29 to the question "Server version" in Thinking Code Software Inc.:

Krol,

We are planning on releasing the server for private/business use. It will be geared more for businesses, however it will work for anyone that knows how to configure a basic server.

We still have some issues to work out. As well as deployment details.

If you are interested in early beta testing of the server, drop an email to
sceala-dev@thinkingcode.ca

A comment on the question "HELP!!! Cant sync between iPhone and Mac" in Thinking Code Software Inc.:

I take it you have updated to 1.2.b24? This update should fix many of the discussed issues. – allan, on October 24, 2008 22:10

A comment on the question "HELP!!! Cant sync between iPhone and Mac" in Thinking Code Software Inc.:

I am looking into this issue. We do hope to get these issues worked out as soon as possible. – allan, on October 24, 2008 15:56

allan replied on October 20, 2008 16:35 to the question "Dejumble Sync and Socks proxy" in Thinking Code Software Inc.:

@sam We have never specifically tested Dejumble sync via a SOCKS connection. My first guess is that is probably wont work, however I'm not completely sure of that.

A comment on the question "Group title?" in Thinking Code Software Inc.:

@Al, I will post a new topic concerning this. Is this happing on the latest release (1.2.b22)? Are their actual duplicate smart groups when checking under "Options->Smart Groups"?

Post response here...
http://getsatisfaction.com/thinkingco... – allan, on October 11, 2008 17:02

allan reported a problem in Thinking Code Software Inc. on October 11, 2008 17:01:

Smart groups showing duplicates. (ie double "All", "Today")...

If anyone is having this issue please report it here. Also if you check under "Options->Smart Groups" and see double listings of the same smart group, you can delete/rearrange/edit them within this settings pane.

allan replied on October 11, 2008 16:33 to the question "Group title?" in Thinking Code Software Inc.:

We will look definitely consider this. Any one else have thoughts?

allan started a conversation in Thinking Code Software Inc. on October 10, 2008 04:34:

Dejumble.com server update and fixing your synched libraries.

We have updated the server, with the updates the following steps can help resolve issues some users are having with synchronization. If you have are having only some of your tasks/groups stay synchronized, this should fix the issue.

If you have tasks/groups on your Mac that are not synchronizing with your iPhone, you will need to force a resync of all tasks. Currently this can be done as follows.
1) Quit Dejumble for Mac.
2) Remove the file "com.thinkingcode.Dejumble.plist" located in your HomeFolder/Library/Preferences. Do not remove your task library.
3) Relaunch Dejumble.

Likewise, if you have iPhone tasks/groups that are not showing up on your mac(s), The following will help solve this issue.
1) Remove the password from Dejumble's account details in the iPhone Settings app.
2) Launch Dejumble. (The iPhone will report that authorization has failed).
3) Quit Dejumble then enter your password again.

Now upon relaunch, Dejumble for iPhone will re sync all tasks.

allan started a conversation in Thinking Code Software Inc. on October 07, 2008 17:13:

Intermittent sync server outages throughout the day.

We are actively developing and improving the sync server. Please understand that this is still a beta service and we are doing everything possible to get it production ready as soon as possible.

Changes to expect shortly.
- Online website access to reset password, delete account and view basic account info
- Improved sync speed.
- Many bug fixes.

As we roll out updates you may see intermittent server outages. The outages will not effect the usage of Dejumble. In some situations Dejumble for Mac may need to be relaunched to re initiate sync. Other effects may include getting Authorization failed messages from Dejumble for Mac or iPhone. If you get these messages do not signup again. Simply re-enter your password in the sign in/account details section on mac/iphone...

allan replied on October 07, 2008 12:40 to the problem "Unable to update to dejumble 1.2.1 on the iPhone" in Thinking Code Software Inc.:

Yes, the info window is not showing the correct update. If you go through the update process, it will be update-to-date dispute incorrectly reporting that under the "i" screen.

@Al, I have rolled out another server update. This may resolve the Mac->iPhone completion problem.

allan replied on October 06, 2008 20:38 to the question "Non-Syncing issue may be a click away from being resolved...." in Thinking Code Software Inc.:

Excellent!!! I probably should have posted more info on this feature.

A comment on the question "Sync not working-Fixes not Fixing" in Thinking Code Software Inc.:

Definitely could be! I will look into this. – allan, on October 06, 2008 20:04

allan replied on October 06, 2008 20:00 to the question "Console & Dejumble what should I see when thing are working correctly" in Thinking Code Software Inc.:

The console log that should appear when synchronization is running is the following line.

06/10/08 8:43:09 AM Dejumble[4998] ++ RC_HANDSHAKE(9) ++ handshake finalized...

We have identified the cause to the problem many users are facing with synchronization. We will have it remedied in a server update later today. More details to come...

allan replied on October 05, 2008 20:32 to the problem "Print task list not working?" in Thinking Code Software Inc.:

If you get a chance, could you send a copy of your console log when this crash occurs. To do this you go to "Applications/Utilities/Console" or do a spotlight search for "Console". Then once Console is open enter in "Dejumble" in the search field to the top left of the console window" After that you should see a list of cryptic messages ie...

05/10/08 12:48:23 PM [0x0-0x32032].com.thinkingcode.Dejumble[351] Dejumble(351,0xb0103000) malloc: free_garbage: garbage ptr = 0x1838eb0, has non-zero refcount = 1

Then go to the menu options File, and select Save As.. Save the file then attach it to an email and send it to support-mac@dejumble.com

If this is not possible, no worries.

allan replied on October 05, 2008 17:39 to the problem "Print task list not working?" in Thinking Code Software Inc.:

@Al, While we were not aware of this broken feature, this could be a result of some changes we have made to provide a better printing solution. Dejumble will provide a more advanced printing feature where the task list look better then the current form. Initial work has been done, and as such that may have broke the current printing ability for you.

allan started a conversation in Thinking Code Software Inc. on October 04, 2008 05:19:

Dejumble for Mac 1.2.b21 now available

Dejumble 1.2.b21 now available via automatic updates.

Fixes and improvements...
- Fixed issue with inability to delete groups in some situations.
- Fixes "No Selection" of group list on startup (in quick add section).
- Fixes issues with black ical tasks when created via iPhone.
- Fixes numerous iCal -> Dejumble first time sync bugs.
- Fixes duplicate and +group bugs with synchronization.
- Reduces network bandwidth for faster synchronization.

Known issues...
- Tasks deleted via iCal while Dejumble was not running return to iCal.
- Occasional loss of network connection/sync on Mac. To resolve, you must restart Dejumble.

allan replied on October 03, 2008 05:49 to the problem "Updating Dejumble for mac resets my task list (erasing my entire task list)." in Thinking Code Software Inc.:

Dejumble's task library, title "dejumble_runtime.xml" is located in your homefolder/Library/Applications Support/Dejumble. Also launch the updated version first before restoring the backup (then quit Dejumble before moving the backed up file back).

We are doing what we can to address this issue. If someone that has had this issue can email a console log during the update, that will help solve this problem. Email to support-mac@dejumble.com