Thijs Jacobs's dashboard

Thijs Jacobs replied on November 05, 2008 12:04 to the problem "Juice killed my toolbar!" in Linkool Labs:

We fixed the issue (version 0.1.1)! We hope you'll give us another try. Either update the plugin from within Firefox or visit our website to reinstall.

A comment on the question "Juice does nothing when I drag." in Linkool Labs:

Thanks for confirming. We'll keep looking. – Thijs Jacobs, on November 05, 2008 09:42

Thijs Jacobs replied on November 05, 2008 09:35 to the question "Juice does nothing when I drag." in Linkool Labs:

Did you also restart Firefox? If yes and it still doesn't work, we'll keep looking.

Thijs Jacobs replied on November 05, 2008 08:15 to the question "Juice does nothing when I drag." in Linkool Labs:

Update. Have you disabled JavaScript or are you using any script blocking plugins, such as NoScript? Try enabling JavaScript or adding "addon.juiceapp.com" to the whitelist of the script blocking plugin.

Thijs Jacobs replied on November 05, 2008 08:14 to the problem "Nice feature but doesn ́t make it all the way, so far" in Linkool Labs:

Update. Have you disabled JavaScript or are you using any script blocking plugins, such as NoScript? Try enabling JavaScript or adding "addon.juiceapp.com" to the whitelist of the script blocking plugin.

Thijs Jacobs replied on November 05, 2008 08:13 to the question "dragging does nothing...no search feature." in Linkool Labs:

Update. Have you disabled JavaScript or are you using any script blocking plugins, such as NoScript? Try enabling JavaScript or adding "addon.juiceapp.com" to the whitelist of the script blocking plugin.

Thijs Jacobs replied on November 05, 2008 01:22 to the question "dragging does nothing...no search feature." in Linkool Labs:

Thank you for sharing this with us. We're looking into it and hope to have a solution available for you soon.

Thijs Jacobs replied on November 05, 2008 01:21 to the problem "Nice feature but doesn ́t make it all the way, so far" in Linkool Labs:

Thank you for trying Juice! Other people have reported the same issue; we're looking into it and hope to have a solution available soon.

A comment on the question "Juice does nothing when I drag." in Linkool Labs:

Thanks for sharing this. We're looking into it and hope to have it fixed soon. – Thijs Jacobs, on November 05, 2008 01:20

Thijs Jacobs replied on November 05, 2008 01:19 to the question "Error console in FF shows error" in Linkool Labs:

Thank you for reporting! This always helps. We'll look into it.

A comment on the problem "Issue installing Juice with French version of Firefox 3.0.3" in Linkool Labs:

Thank you! We have some ideas how to fix this. I'll report back, once we have a solution up and running. – Thijs Jacobs, on November 05, 2008 01:18

A comment on the question "Juice does nothing when I drag." in Linkool Labs:

That's one mighty big list; thanks for sharing! We're keeping track of the 'evil' plugins that are messing with our sombrero dude. We'll post back if we find the culprit. – Thijs Jacobs, on November 04, 2008 15:40

Thijs Jacobs replied on November 04, 2008 15:29 to the question "Juice does nothing when I drag." in Linkool Labs:

Hi! I'm sure Juice is not mocking you; it may just be a little bit confused by another plugin preventing it from working.

I hope you won't mind answering these questions, so we can try to find a solution for you: Does a Google search (using the search box) render any result in Juice? Have you tried right-clicking on your text selection and selecting the "Search Juice..." option from the context menu?

A comment on the problem "Juice killed my toolbar!" in Linkool Labs:

Excellent! Thank you – Thijs Jacobs, on November 04, 2008 15:23

Thijs Jacobs replied on November 04, 2008 15:23 to the problem "Provide Wikipedia disambiguation page for concepts with multiple meanings" in Linkool Labs:

Dear henko. We're working on a really neat solution, which will help you navigate multiple results/meanings, while (at the same time) we still try to figure out, what term you were actually looking for. Cannot share too much about that yet, but in the mean time, we hope you'll enjoy our current release.

Thijs Jacobs replied on November 04, 2008 15:16 to the question "Wikipedia language preference" in Linkool Labs:

Hi; thank you for asking and thanks for using Juice! I'm adding this one to the discussion list for "upcoming features".

At the moment (Nov. 2008) Juice only supports English and Simplified Chinese queries.

A comment on the problem "Juice killed my toolbar!" in Linkool Labs:

Great! Thanks for the list. I hope we can fix this soon and get you on Juice. – Thijs Jacobs, on November 04, 2008 14:59

Thijs Jacobs replied on November 04, 2008 14:55 to the problem "Issue installing Juice with French version of Firefox 3.0.3" in Linkool Labs:

Hi! We're not aware of any problems with international versions of Firefox. Just to be sure, we're talking about the same thing: did you see that message before ( clicking the install button on our website) or after (going through the "allow", "install" & "restart" Firefox procedure) installing Juice?

In the first care (before installation), could you try revisiting our website at juiceapp.com? We made some changes to our website. If you're seeing a red "Sorry" button and you're certain you're visiting the site with Firefox 3, it might be another plugin blocking the browser version detection script used by our website.

Let us know, so we can provide additional assistance! And thanks for your time.

Thijs Jacobs replied on November 04, 2008 14:44 to the problem "Juice killed my toolbar!" in Linkool Labs:

Hi guys! We're very sorry to hear you encountered a problem while using our plugin. I can promise you however, that we're looking into it!

Our tests show, that this problem pops up when using Juice in conjunction with (very specific) other plugins. It would help us, if you could share with us, which other Firefox plugins you are using.

Thijs Jacobs replied on November 04, 2008 14:34 to the question "what does MAGIC button do? it's usually disabled in my interface." in Linkool Labs:

Hi! The Magic menu is the place, where we show all the rich content discovered by our application. Not all keywords have rich results and some still need to be learned by the system, which is when you would encounter a disabled Magic menu.

Keep an eye out for the message "Learned a new keyword! Show me"; this message indicates that Magic will be available the next time you search for the same keyword. Or go to the Magic menu directly by clicking on the message itself.