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  • question

    A comment on the question "bluescreen triggered by deep scan in Vista SP1" in Sunbelt Software:

    Thury
    the screen saver is one of Vista's native ones.

    since i have not watched the scan in progress, i cant say whether the saver actually appears before the crash. i can only presume that its appearance coincides with the crash because the time feels right. that presumption, and the text of the bluescreen, led me to suspect the screen saver and disable it.

    if you wish, i can do the crash again and measure the delay between initiating the scan and the crash. if that matches the saver's wait time, that would further implicate the saver.

    the bluescreen text mentioned something about a video driver timeout recovery. unfortunately it appears too briefly to quote exactly. – Thury, on September 24, 2008 01:13
  • question

    Thury asked a question in Sunbelt Software on September 23, 2008 01:21:

    Thury
    bluescreen triggered by deep scan in Vista SP1
    a manually initiated deep scan crashes Vista SP1 with a bluescreen within 10 minutes. however a scheduled (automatically initiated) deep scan runs successfully to completion; the scheduled scan woke Vista from standby before running.

    Vipre is run with its default settings. concurrently with Firefox 3 and Zone Alarm firewall (windows firewall is disabled). Vipre's software version info is provided in the attached image.

    the remedy appears to be to disable the screen saver (set it to "none") after which the scan proceeds normally.