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tmornini replied on August 17, 2008 16:51 to the question "Engine Yard had downtime on Friday afternoon" in Engine Yard Inc.:

Sorry for the issues we had on Friday, Ian.

The issue affected one of 6 clusters we operate. We're working with our switch vendor, Extreme Networks, to understand how our redundant switching infrastructure failed.

Please feel free to contact me directly at tmornini@engineyard.com to discuss further. Please understand that customer satisfaction is *very* important to us.

--
-- Tom Mornini
-- CTO and Founder
-- Engine Yard, Inc.

tmornini asked a question in Engine Yard Inc. on August 17, 2008 16:51:

Engine Yard had downtime on Friday afternoon

I am annoyed with the #EngineYard downtime we've been having... almost 2 full hours now!

tmornini replied on August 17, 2008 16:51 to the question "Engine Yard had downtime on Friday afternoon" in Engine Yard Inc.:

Sorry for the issues we had on Friday, Bob.

The issue affected one of 6 clusters we operate. We're working with our switch vendor, Extreme Networks, to understand how our redundant switching infrastructure failed.

Please feel free to contact me directly at tmornini@engineyard.com to discuss further. Please understand that customer satisfaction is *very* important to us.

--
-- Tom Mornini
-- CTO and Founder
-- Engine Yard, Inc.

tmornini asked a question in Engine Yard Inc. on August 17, 2008 16:51:

Engine Yard had downtime on Friday afternoon

*sigh* Engineyard, you're making my Friday unpleasant.

tmornini replied on August 17, 2008 16:51 to the question "Engine Yard had downtime on Friday afternoon" in Engine Yard Inc.:

Sorry for the issues we had on Friday, sympact.

The issue affected one of 6 clusters we operate. We're working with our switch vendor, Extreme Networks, to understand how our redundant switching infrastructure failed.

Please feel free to contact me directly at tmornini@engineyard.com to discuss further. Please understand that customer satisfaction is *very* important to us.

--
-- Tom Mornini
-- CTO and Founder
-- Engine Yard, Inc.

tmornini asked a question in Engine Yard Inc. on August 17, 2008 16:50:

Engine Yard had downtime on Friday afternoon

Downtime at Engine Yard :(

tmornini replied on August 17, 2008 16:50 to the question "Engine Yard had downtime on Friday afternoon" in Engine Yard Inc.:

Sorry for the issues we had on Friday, benr75.

The issue affected one of 6 clusters we operate. We're working with our switch vendor, Extreme Networks, to understand how our redundant switching infrastructure failed.

Please feel free to contact me directly at tmornini@engineyard.com to discuss further. Please understand that customer satisfaction is *very* important to us.

--
-- Tom Mornini
-- CTO and Founder
-- Engine Yard, Inc.

tmornini asked a question in Engine Yard Inc. on August 17, 2008 16:50:

Engine Yard had downtime on Friday afternoon

dang, @engineyard is having problems again, site is down

tmornini replied on August 17, 2008 16:49 to the question "Engine Yard had downtime on Friday afternoon" in Engine Yard Inc.:

Sorry for the issues we had on Friday, dpickett.

The issue affected one of 6 clusters we operate. We're working with our switch vendor, Extreme Networks, to understand how our redundant switching infrastructure failed.

Please feel free to contact me directly at tmornini@engineyard.com to discuss further. Please understand that customer satisfaction is *very* important to us.

--
-- Tom Mornini
-- CTO and Founder
-- Engine Yard, Inc.

tmornini asked a question in Engine Yard Inc. on August 17, 2008 16:49:

Engine Yard had downtime on Friday afternoon

engineyard = fail

tmornini replied on August 17, 2008 16:46 to the question "Engine Yard had downtime on Friday afternoon" in Engine Yard Inc.:

Sorry for the issues we had on Friday, benr75.

The issue affected one of 6 clusters we operate. We're working with our switch vendor, Extreme Networks, to understand how our redundant switching infrastructure failed.

Please feel free to contact me directly at tmornini@engineyard.com to discuss further. Please understand that customer satisfaction is *very* important to us.

--
-- Tom Mornini
-- CTO and Founder
-- Engine Yard, Inc.

tmornini asked a question in Engine Yard Inc. on August 17, 2008 16:46:

Engine Yard had downtime on Friday afternoon

Engine Yard slices down for a site I built... :(