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Todd@Dell replied on March 31, 2009 20:24 to the problem "customer service" in Dell:

Tracey,

Thanks for posting your issue.

If you would, please send a brief description of your issue as well as your contact information (address, e-mail, phone number, customer number if you have it) to customer_advocate@dell.com. Be sure to put "attn Todd Dwyer" in the subject line so it gets routed to me.

Once I've got that information, I will do all I can to take care of this.

Thanks,
Todd

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Todd@Dell replied on March 31, 2009 13:30 to the question "On or off? Laptop at night...." in Dell:

Tony,

For the sake of your computer and your electric bill, it is best for you to shut your computer down at night.

Thanks,
Todd

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