Todd Prouty's dashboard

Todd Prouty replied on September 23, 2009 07:29 to the question "When will you support Oauth?" in Twuffer:

Implement OAuth and I might consider trying this. Why not? Stop encouraging people to give away their passwords.

Todd Prouty started following the question "When will you support Oauth?" in Twuffer.

Todd Prouty replied on August 04, 2009 17:22 to the question "Moving Skitch and keeping personal settings" in plasq:

For anyone who stumbles upon this looking for how to migrate their Skitch files and settings to a new computer, I just followed the instructions (having quit Skitch first) and it worked perfectly.

Todd Prouty marked one of Keith's replies in plasq as useful. Keith replied to the question "Moving Skitch and keeping personal settings".

Todd Prouty started following the question "Moving Skitch and keeping personal settings" in plasq.

Todd Prouty started following the problem "We want all @ replies reinstated" in Twitter.

A comment on the problem "No SFTP connection after upgrade to ExpanDrive 2.0" in ExpanDrive:

I'm experiencing the same problem. Both sftp and shell access work fine via Terminal, but attempts to connect through ExpanDrive pop up an error window with no explanation. I don't see anything in Console.app filtering on 'Expan'. Fortunately, I haven't paid anything for this yet. (Evaluating 2.0, never tried 1.3.4.) – Todd Prouty, on April 23, 2009 12:22

Todd Prouty replied on March 26, 2009 20:22 to the idea "View the Email addresses of your Contacts!" in Wakoopa:

If the email address is coming from one's own address book (Gmail, etc.), what's the problem with showing the address? You're not "distributing" them, you're just showing what the user has in his/her address book already.

Todd Prouty marked one of adactio's replies in Get Satisfaction as useful. adactio replied to the idea "Stop asking for Twitter passwords".

Todd Prouty started following the idea "View the Email addresses of your Contacts!" in Wakoopa.

Todd Prouty shared an idea in Wakoopa on March 25, 2009 10:50:

More identifying info needed when finding contacts

When finding contacts (in my case, via Gmail), the only identifying information in the resulting list is each person's username. If their username or avatar doesn't make it obvious who they are, you have to view each profile (which may not have been filled out) to determine if or how you know them. Since you're finding people based on email address books, would it be possible to also display their name (if present) and email address?

Todd Prouty reported a problem in Wakoopa on March 20, 2009 21:50:

Setting 'country' to current location = you're FROM there

I'm currently living in Latvia, so I set that as my country. However, I'm then identified on the site as a "33 year old guy FROM Latvia" (emphasis added). Well, I'm from the USA, so this isn't quite right. For now I set my country as the USA. Of course, this may not be a flaw if the developers' intention was for this to indicate where a person is from, not where they're located.

Todd Prouty marked one of adactio's replies in Get Satisfaction as useful. adactio replied to the idea "Stop asking for Twitter passwords". Todd Prouty and 8 other people think it's one of the best replies.

Todd Prouty marked one of Roger Herbert's replies in Get Satisfaction as useful. Roger Herbert replied to the idea "Stop asking for Twitter passwords".

Todd Prouty started following the question "Asking for 3rd party passwords" in SlideShare.

Todd Prouty started following the idea "Stop asking for Twitter passwords" in Get Satisfaction.

Todd Prouty started following the idea "New UI feature: Latest tweet truncated on home page -- Please roll back." in Twitter.

Todd Prouty replied on August 14, 2008 12:53 to the problem "Email domain reported as abusive; locked out of account" in Facebook:

Facebook finally reset my password after I gave them a non-Spamex e-mail address, but as Shelly/sh31mart experienced, they provided no acceptable explanation for requiring me to use another address. The process took 4 days from when I first contacted FB (I've just been slow to update this page).

It seems that what others have said on GS is true — FB has such a huge user base, they tend to resolve problems with broad strokes like blacklisting an e-mail domain that has been reported as abusive, rather than contacting those who manage the domain to address the problem. It's easier for them to shift the burden onto the users. It's not really in their interest to spend time corresponding with Spamex, as the percentage of FB users with Spamex addresses is likely quite low. If Gmail, Yahoo, or Hotmail were reported as abusive, they might react differently, but in this case it's easier to just blacklist the domain. I can understand that as a business decision, but FB could do a better job of communicating when such a decision has been made. Why not send out an e-mail explaining the issue, even briefly, and give affected users a few days to change their addresses?

Todd Prouty marked one of Jay Allen's replies in Twitter as useful. Jay Allen replied to the question "When (and/or how) is it ever acceptable to use Twitter as a lifestream?".

Todd Prouty replied on July 23, 2008 09:47 to the problem "Email domain reported as abusive; locked out of account" in Facebook:

Latest from Facebook:

Sorry for the confusion. For security reasons, we no longer allow emails with this email domain to be used to access the site. Please respond to this email from an alternate email address so that we can update your login information. Be sure to include all of our previous correspondence. We apologize for any confusion or inconvenience.

Uh-huh, nice. The cynic in me wonders if this has less to do with Spamex being used abusively and more to do with FB wanting as much of our contact information as possible to do with as they please. Even if Spamex is being misused, why not take it up with those who run the service? Their policy certainly doesn't allow spammers.

Here's my response to FB:

Here's my address. Thanks for fixing this but, for the record, I don't understand why changing my e-mail address is necessary. Also, locking a non-abusive user out of their account for this reason without any explanation is pretty awful customer service. And yes, I know Facebook is free, but I still consider myself a customer since FB makes money on ad revenue.