Tom's Profile

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Tom replied on November 01, 2009 14:18 to the problem "Unable to pay my Verizon FiOS bill" in Verizon:

My issue has been resolved. The only way I could do it was to talk to a verizon rep through IM. It is impossible to do on the phone due to horrible customer service. All they do is bounce you around.

Do you think this solves the problem? Mark it as solved
Tom reported a problem in Verizon on July 03, 2009 00:04:

Verizon FIOS has horrible customer service
I keep calling Verizon because I am unable to pay my bill online. They bounce me around and even disconnect me. I have been trying to pay by bill, but it is a big hassle and I am thinking about cancelling my service.
Tom started following the problem "Unable to pay my Verizon FiOS bill" in Verizon.