Tony's dashboard

I had to pay $106 for a $100 American express card and I an unable to use this card.

I have $100 on this card, there is no reason that comcast or American express needs to reject the card.

Its like handing someone $100 and them telling you that your money is no good.

I would like to know if this is coming from Comcast or American express and what exactly their issue is with the card?

Can you recommend a good lawyer. This paypal system seems like one of the biggest scams. I hope someone forms a class action lawsuit against these guys.

Thanks

I did post the question but no one ever responded to it.

If I knew that paypal requires my social security number, why don't they simple state that before you sign up.

Its almost like they are trying to wait until you have money in your account so they can try to use the social security number as an excuse to steal your money.

I will have to wait and see if they release my money or else see if a maybe there is a class action lawsuit I can join.

I have never heard of a company that will do this type of shameful activity.

Everyone is always trying to steal your social security number. I guess illegal aliens trade social security numbers on the black market.

I wonder how they obtain those social security numbers in the first place?

I am sure that a regulated bank is not disclosing that information but more likely an unregulated company.

When did paypal change from a money transfer service into a social security number data mining company?

If you guys require a social security number( which you don't), then at least you can be upfront about it and ask for it while a person is signing onto the service instead of hijacking someone money and holding it hostage in exchange for the social security number.

I hope a good class action lawyer takes up this as a case. I would join in a heartbeat.

1. I called and linked my name and mailing address to the gift card to avoid any such problem

2. When I go in person and swipe the card, I do not believe it is a issue of needing to match information.

It is my impression from many conversations with American express that Comcast have asked for charges coming from American express gift cards to be decline.

In other words, it sounds like Comcast has told American express than anytime an agent swipes the card for them to reject it and it has nothing to do with not enough funds or mismatched address,etc..

I even asked to speak to a manager and the person said that " Comcast does not want to take American express gift card for recurring transaction"

To answer your question, American express can see the transaction but they seem to indicate that the reason for the rejection come as a request from Comcast and the way they have setup their system to automatically reject any gift card transaction.

I ask if the error code indicates a mismatched address or unavailable funds, etc..

They said no, it just indicates a rejection because it is not suppose to be used for recurring bill payments( which I am not trying to do. I am trying to make a one time payment or made a payment in advance). American express also said that it does not make sense to them why it is being rejected since the gift cards are like cash.

It is almost like handing comcast $600 CASH for my next 6 months bills and they are saying, no we don't know how to accept your payment.

I am asking if.

1. There is a person at comcast who has authority in this type of credit card transaction who I can explain that I am trying to make a one time payment and/or pay for my comcast bill in advance using these cards. ( not a recurring payment)

2. If it is true that merchandise purchase will allow the purchase with American express gift cards but not service?

Can you give me the name of a person or special department who might know how I can specify that I am making a one time payment which should be allowed instead of assuming that every payment is a recurring payment?

Thanks

I have called the number and received multiple answers.

Most recently, I received an answer saying that comcast just does not want to take it. I use the card for cell phone bill all the time without ever a problem.

As far as fraud is concerned. the card is prepaid and cash is in the account.

So it is almost the same as paying with cash and it appears that comcast has gone out of their way to make sure they don't take the card. I am assuming because they won't want recurring payment to happen from a card without money on it or something to that effect.

That is why I offered to pay comcast 6 months in advance using my American express cards however their system will not take the card.

1. I tried to make a one time payment online and it gets rejected
2. I tried to call in and make a one time payment and its gets rejected
3. I physically go into the comcast office and have them swipe the card and it still gets rejected.

Everyone at comcast does not know why and apparently this goes higher up. Is there a person who is in charge on credit card transaction at comcast who might know what the deal is?

Someone at american express told me that if I paid for comcast equipment then it would work because they comcast would use a different merchant ID with equipment than it does with service. I am not sure if that is true or not?

Someone at comcast call center told me they use the same computer program regardless.

I would really like to know if there is a way to tell comcast that these are not recurring payment but rather one time payments with the American express gift card.

There is a new video game console called "onlive" which allows you to play video games by streaming them over the internet.

If you are watch a lot of movies that stream over the internet, you would use this amount very quickly.

I personally have my entire office wired with IP-cameras and monitor the video stream from a remote location. This is very bandwidth intensive.

If comcast can tell exactly how much data you are using, why can't they simple allow a customer to know as well? How are we suppose to guess on something like that?

There is no way in the world a networked house is going to be able to know how much data is being used especially with video streaming devices which are networked to the internet.

This is a very bad idea. It reminds me when a certain ISP said they wanted to ban any user who used linux or had an AMD processor.

My old ISP( or maybe it was comcast, I don't remember) said you are not allowed to every buy a network device ( example: Router, switch, network,etc) because they wanted you to pay for a separate internet connection for every device in your house that uses internet.

How do you get your money back? Can you call up after 180 days or login and get a bank account to send the money into?

I never got a 180 day message to get my money. Just said they want my social security number which I do not want paypal to obtain.

The damage that can be caused by the social security number is horrifying.

My account is limited but not closed. How do I get my money without revealing my social security number to an unregulated company such as paypal?

Is it 180 days from the day it was limited?

Thanks