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dr_dee replied on September 23, 2008 18:35 to the question "Why is the EM202 currently unavailable?" in Tibbo:
dr_dee replied on September 23, 2008 16:31 to the question "Why is the EM202 currently unavailable?" in Tibbo:
dr_dee replied on September 23, 2008 16:29 to the question "Why is the EM202 currently unavailable?" in Tibbo:
A comment on the question "Why is the EM202 currently unavailable?" in Tibbo:
The data has been on the Tibbo website for a while.
http://tibbo.com/em203a.php – phildixon, on September 23, 2008 15:24
A comment on the question "Why is the EM202 currently unavailable?" in Tibbo:
I'm in the UK – phildixon, on September 23, 2008 15:21
dr_dee replied on September 23, 2008 13:54 to the question "Why is the EM202 currently unavailable?" in Tibbo:
A comment on the question "Why is the EM202 currently unavailable?" in Tibbo:
LIke I said, I understand your frustration. I just don't think it's appropriate to call them "idiots" -- others in the community flagged your response because of that. – Eric Suesz, on August 28, 2008 18:26
A comment on the question "Why is the EM202 currently unavailable?" in Tibbo:
And I frown on Tibbo's tactics. I have not attacked anyone personally although I'm willing to supply names if you wish.
I've spent the last two days redesigning my printed circuit board to use Lantronix and will have to scrap several hundred dollars worth of boards that were designed for the EM202.
I will not be wasting any further time here or with any Tibbo product.
BTW, why isn't it sold in the USA? Tibbo had a distributor in California who listed it? – Dave Houston, on August 28, 2008 18:23
A comment on the question "Why is the EM202 currently unavailable?" in Tibbo:
Dave, I can understand your frustration, but we definitely frown on calling people names or attacking people personally, per our community guidelines. – Eric Suesz, on August 28, 2008 17:34
A comment on the question "Why is the EM202 currently unavailable?" in Tibbo:
Pages are gonna be posted in a week or so. Phil, are you located in the US? We don't sell the device there. – ezuk, on August 28, 2008 08:39
A comment on the question "Why is the EM202 currently unavailable?" in Tibbo:
Dave -- have fun with Lantronix, man. I'm very happy you're moving on, and wish you the best of luck with other vendors. – ezuk, on August 28, 2008 08:36
A comment on the question "Why is the EM202 currently unavailable?" in Tibbo:
That was a dead-end for sure! Bye-Bye, Tibbo - Hello, Lantronix.
This was the response:
==============
In order to give you a better service, may we know more about your
> Company/Business? Have you ever used the EM202?
=============
I will not let Tibbo waste more of my time. I knew your technical support people were idiots - now I see your sales people are even worse. – Dave Houston, on August 28, 2008 02:28
A comment on the question "Why is the EM202 currently unavailable?" in Tibbo:
Did you email sales@tibbo.com asking for samples? This forum is not an official Tibbo channel. – ezuk, on August 27, 2008 18:51
A comment on the question "Why is the EM202 currently unavailable?" in Tibbo:
I asked earlier how to get samples and got no answer. If I could get a sample it might allay my concerns. I'm running out of time. – Dave Houston, on August 27, 2008 18:38
ezuk replied on August 27, 2008 18:24 to the question "Why is the EM202 currently unavailable?" in Tibbo:
Guys, I'm really sorry about this whole mess. I do understand your concerns, and something does need to be done.
I'm working on this, and will do my best to get some actual information your way.
Do you guys know we have samples of these actually available for you to try? Did any of you order a sample?
A comment on the question "Why is the EM202 currently unavailable?" in Tibbo:
Looks like Mr Tibbo should be making a formal response to this, I've been surprised at how little information has been coming out of Tibbo about this change over. It is enough to make one want to find an alternative from elsewhere. I'm still holding out for a good result though, at least until I absolutely have to deliver product at my end. – phildixon, on August 27, 2008 15:43
tonyp replied on August 27, 2008 15:13 to the question "Why is the EM202 currently unavailable?" in Tibbo:
A comment on the question "Why is the EM202 currently unavailable?" in Tibbo:
Still looks fishy when the Tibbo website doesn't even list the replacement device. – phildixon, on August 27, 2008 14:37
A comment on the question "Why is the EM202 currently unavailable?" in Tibbo:
This is ridiculous - over 4 months with no information. The EM202 replacement appears to be purely imaginary. I will have to redesign my product to use something that actually exists and you can be sure it will not be a Tibbo product. – Dave Houston, on August 27, 2008 13:45
A comment on the question "Why is the EM202 currently unavailable?" in Tibbo:
I, too, got a simulated picture of the RJ203A+EM203A. It appears to have additional ground tabs and the 12 pins appear to be square rather than round, raising questions about whether it truly will be a drop-in replacement. Of course, the simulation may not be an accurate representation. – Dave Houston, on August 22, 2008 11:45
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