Michael Broukhim's dashboard

Michael Broukhim replied on November 07, 2009 22:44 to the question "Help with EVERYTHING" in TotSpot:

Hi Nikki - My sincere apologies for the delay; we just lost track of this inquiry! We're looking into this and hope to get to the bottom of this asap.

Michael Broukhim replied on October 22, 2009 06:51 to the question "Is there a totspot blackberry application?" in TotSpot:

Definitely something we hope to get too, but not something with immediate plans... We are going to be introducing more mobile friendly features though (e.g. email posting, etc.) that will be usable by all mobile phones! For a BB app, we'd love to work with any developers who are interested in building this on top of our API (http://www.totspot.com/api - let us know!)

Thanks for the suggestion. Do let us know if anything else comes to mind!

Michael Broukhim replied on October 22, 2009 06:49 to the question "why can't i load pics?" in TotSpot:

So sorry about this! There was a small bug with an update we pushed out today; everything should be working now!

Michael Broukhim replied on October 07, 2009 23:55 to the idea "Any chance of adding Tumblr support to Skitch?" in plasq:

Me too!

Michael Broukhim replied on September 18, 2009 18:00 to the question "Not able to delete a contact" in TotSpot:

Hi Nikki - If they've deleted the account, it may still show up on the "invite history," but they wouldn't be able to login from the account anymore. Going to follow-up on your email in just one sec as well! Sorry for the delay!!

Michael Broukhim replied on August 27, 2009 01:41 to the question "edit caption" in TotSpot:

yes! if you click on the caption, it'll become editable. Hope that helps!

Michael Broukhim replied on August 26, 2009 18:11 to the question "Comments and Wall Posts in E-Mail." in TotSpot:

Matt - you're talking about the actual comments or wall posts being incorporated into the existing notifications, right? Yes, this is a no-brainer and on our list...

Also, we want you to be able to comment back & reply via email...

Let us know if you have any other thoughts / suggestions!

Michael Broukhim replied on July 07, 2009 05:00 to the question "crop profile picture" in TotSpot:

Theresa - this is an excellent point and something we have on our list to work on. Sorry it's not there yet, but we will get around to it! Please do keep the ideas / suggestions coming. We really do appreciate it :)

Michael Broukhim replied on July 07, 2009 04:59 to the question "Unable to add friend as contributor" in TotSpot:

Hi Effie, so sorry for the delay in responding! Can you give me any more information about what happens when you try to add a friend as a contributor? Is there a chance you've reached your limit of 3 contributors for a regular account? Hope we can help you address this asap.

How's everything else going for you on TotSpot? We're always trying to make the product better, and love hearing feedback!

Michael Broukhim replied on July 07, 2009 04:58 to the question "Can't update profile" in TotSpot:

Hi Karen - Are you still experiencing this problem? We may have had a glitch for a very small period of time, but everything should be in working order now. So sorry for the delay in getting back to you!

Michael Broukhim replied on July 07, 2009 04:57 to the question "Can I Update my child's status from a Twitter post?" in TotSpot:

Hi Matt - We don't offer this capability yet, but it's definitely something we have in our plans makes all the sense in the world.

The way we're thinking about the implementation would be that you would list your twitter name with us (and we'd add it to a whitelist), then in order to update your child's status, you would tweet:

"@totspot here is my child's newest status #childusername"

Does that sound like a good plan? We need the #childusername in order to allow parents with multiple kids to update from a single Twitter account. And the @totspot allows us to scan only relevant tweets!

Would love to hear your thoughts on this or any other thoughts about integration with Twitter or other platforms. This is a major priority for us!

Cheers,
Michael

Michael Broukhim replied on July 07, 2009 04:54 to the problem "friends can't view child's profile, although they are my friend and my child's friend" in TotSpot:

Hi Juniper - My sincere apologies for the delay in getting back to you; we've been working on a handful of things on the product, and got backtracked on some of these issues - really really sorry!

Are your friends still experiencing these problems? If you can email us at hello@totspot.com with more info about your friends (e.g. their username or email), we can see if there's something up with their accounts. Everything on your end looks right...

Sorry for any inconvenience here!

Michael Broukhim set one of Michael Broukhim's replies as an official response to "Can't flip through album" in TotSpot

Michael Broukhim replied on June 13, 2009 00:19 to the problem "Can't flip through album" in TotSpot:

Hi Theresa - As noted here: http://getsatisfaction.com/totspot/to... ...this should be resolved now; let me know if you're still experiencing any issues with photo set navigation!

Michael Broukhim marked one of Adam Katz's replies in TotSpot as useful. Adam Katz replied to the question "navigate album".

Michael Broukhim set one of Michael Broukhim's replies as an official response to "multiple comments posted" in TotSpot

Michael Broukhim replied on June 08, 2009 19:29 to the question "multiple comments posted" in TotSpot:

Hi Theresa - We're adding the ability to delete your own comments & posts - there's just a bit of complexity to it (e.g. can you delete a post that has comments on it, etc.), but we should have it all figured out very soon. In the meantime, if you flag any duplicate comments / posts, we can definitely clear them on our back-end. Everything else in Groups going well for you? We're really excited about this new part of TotSpot and always looking to make it better :)

Michael Broukhim replied on June 08, 2009 19:28 to the idea "Mom's profile/dashboard pages need themes too!!" in TotSpot:

I love this idea and it's something we're definitely taking into consideration... any other suggestions you have about how to spruce up the adult profiles? This is definitely a priority for us!!!

Michael Broukhim started following the idea "Mom's profile/dashboard pages need themes too!!" in TotSpot.

Michael Broukhim set one of Michael Broukhim's replies as an official response to "title on photos" in TotSpot