Michael Broukhim's dashboard

Michael Broukhim set one of Michael Broukhim's replies as an official response to "title on photos" in TotSpot

Michael Broukhim replied on June 08, 2009 19:27 to the question "title on photos" in TotSpot:

Hi Theresa - Apologies for the delay in getting back to you. If you navigate to the individual photo page, and then click on the title of the photo in the Title Bar, it'll convert into a field that you can update. See this screenshot:



Let me know if that works for ya!

Michael Broukhim replied on June 08, 2009 19:26 to the problem "Video Upload leads to Page Not Found" in TotSpot:

Hi Scott - Are you still experiencing this issue? Could you send us an email at feedback@totspot.com so we can see if this is an account specific issue.

Thanks!

Michael

Michael Broukhim replied on June 08, 2009 19:25 to the idea "partner up with someone like snapfish so we can print up our journals, photo albums, etc...." in TotSpot:

Juniper! Thanks for the suggestion; this is definitely something we're actively looking into and hoping to have an update on soon!! We'll keep you posted :)

Michael Broukhim replied on June 08, 2009 19:25 to the problem ""corrupt" pictures cannot be added" in TotSpot:

Hi R - just checking in to see if this has been resolved yet for you?

Michael Broukhim replied on June 08, 2009 19:23 to the question "I can't change Riley's profile pic." in TotSpot:

Hi Brenna - Just hoping to address this asap. Can you give me any info about your browser / os -> http://getsatisfaction.com/totspot/to...

Michael Broukhim replied on June 08, 2009 19:23 to the question "Sick of this" in TotSpot:

Hi Brenna,

We're sorry you're upset with us, and our sincere apologies for not getting back to you on your profile picture question sooner. We were running some tests on our end to see what was going on, but hadn't yet figured out the best solution.

To help us out, can you give me any information about the type of browser / operating system you are using? (e.g. windows / mac? internet explorer 6 / 7 / firefox?)... really hope to get to the bottom of this for you asap.

Cheers,
Michael

Michael Broukhim replied on June 02, 2009 05:17 to the question "navigate album" in TotSpot:

Hey Theresa - We're really sorry about this! We finally tracked this bug down and are working to fix it asap. I'll be in touch again shortly when it's addressed.

Cheers,
Michael

Michael Broukhim replied on May 29, 2009 03:40 to the question "old growth values" in TotSpot:

Hi Theresa - we're working on it! Will get back to you again shortly!

Michael Broukhim replied on May 28, 2009 16:52 to the question "activity feed shows all additions TWICE!" in TotSpot:

Hi Theresa - Haven't been able to reproduce this on our end yet... is this happening for all content types? Also, any idea when this started happening?

Hope we can address this asap!

Michael Broukhim replied on May 24, 2009 16:44 to the question "Why no delete/edit function for wall posts?" in TotSpot:

Valerie - you are absolutely right; this is something we're working on. I'll post back here as soon as it's up.

Michael Broukhim replied on May 24, 2009 16:42 to the problem "What's going on!" in TotSpot:

Hi Mary - We had a short period of time where we had accidentally introduced extra-restrictive privacy into a limited number of profiles, but everything should be back in order now. Are you still experiencing a problem? if so, can you provide any more details? If you feel more comfortable, you can email us at feedback@totspot.com

Cheers,
Michael

Michael Broukhim set one of Michael Broukhim's replies as an official response to "height on growth charts" in TotSpot

Michael Broukhim replied on May 19, 2009 20:25 to the question "height on growth charts" in TotSpot:

We just added this functionality! Can you give it a shot and let us know how it works for you?

Michael Broukhim replied on May 19, 2009 20:19 to the problem "About the groups.... I can't see my whole post." in TotSpot:

Hi Juniper - Thanks for bring this to our attention; we're looking into it and should have it fixed very shortly. Apologies for the error!

Michael Broukhim replied on May 19, 2009 20:17 to the question "How can I edit the growth chart?" in TotSpot:

Hi JuryDuty - There sure is! On the sidebar of the page where you input new growth info, you'll see a link to "manage previous entries" - see this screenshot:



Let me know if you have any other questions!

Michael Broukhim replied on May 18, 2009 06:35 to the question "profile picture" in TotSpot:

Theresa - Wow! Sorry for that oversight on our part! We've been more and more focused on blog-like view these days, though we definitely need to make sure we keep everything intact for social tile view too! We'll address this asap.

Curious - between the two views, have you tried both and prefer social tile? Any thoughts about what the pro/cons are between the two, what you might like to see improved on either? Would love to get your .02 cents!

Cheers,
Michael

Michael Broukhim replied on May 18, 2009 04:17 to the question "profile picture" in TotSpot:

Hi Theresa - Apologies for switching this on you. A "Change Photo" link can now be found underneath the profile photo on the actual profile page (see image)

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We're trying to generally move some of the profile "editing" / "adding content" to occur more directly on the profile, but this might not be the best way to have done it. We'll look into some alternatives to make this easier to find!

Michael Broukhim replied on May 18, 2009 04:12 to the question ""Navigate this album" feature for photos is "stuck"" in TotSpot:

Sincere apologies for this! We're looking into this and hope to have a fix up asap.

Michael Broukhim replied on May 05, 2009 21:28 to the problem "I want to see the full page on my screen" in TotSpot:

Hi Kate,

I've tried to reproduce this, but can't seem to find what's going on. Are you still experiencing this issue?

Cheers,
Michael