Tracey's Profile

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Tracey replied on June 01, 2008 19:28 to the question "T-Mobile's Network DOWN?" in T-Mobile:

Did you get booted off the network for roaming usage?

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Tracey asked a question in T-Mobile on May 31, 2008 20:56:

Tmo says death to Extreme Roamers!! How do I fight back?
Anyone else booted off TMo for being an Extreme Roamer?
Calling CS is like trying to ask for the War Room or the bowels of Quantico. More than 13 people REFUSED to tell me why my service was deactivated-- one person took pity and mentioned ERR-- Extreme Roaming Reduction. A little google search revealed a policy to rid the universe of this scourge of customer.

Fine, that's the policy, But noone will answer my question of why do this if I am moving to a major metro area with full TMo coverage in 24 hrs-- I shall roam no more! BUt noone will process a new account w/o resolving this one-- and hey, what about the deposit w/ 7 years accrued interest on it? How do I get that back if they won't restore/begin service?