Tracy's dashboard

Tracy replied on October 07, 2009 06:12 to the problem "Service down? Last several post attempts through Gtalk failed." in Pixelpipe:

DJ Paine:

It looks like your message went through:
http://youare.com/djpaine/2009/10/07/...

Can you please email more details to support at pixelpipe.com?

Specifically, can you email me the email address of your Pixelpipe account and your IM client / Jabber ID?

Tracy set one of Tracy's replies as an official response to "FTP Upload should work without sub folders" in Pixelpipe

Tracy replied on August 05, 2009 06:38 to the problem "FTP Upload should work without sub folders" in Pixelpipe:

Looks like you have a job trying to go through right now. Our connection is hanging with TCP SYN sent to port 59835 at your server (trying to establish a TCP connection). Maybe you don't have the additional PASV ports open on your firewall?

In general, you need to open up ports above 1023 or configure your ftp server to hand out a smaller specific range of port numbers and then open up those ports in the firewall. Some advanced firewalls might do deep packet inspection of the TCP streams and auto detect the ports being handed out by the FTP server.

More info regarding passive mode ftp here:
http://slacksite.com/other/ftp.html

Tracy replied on August 05, 2009 06:03 to the problem "FTP Upload should work without sub folders" in Pixelpipe:

Can you email your Pixelpipe login or ftp server name to support at pixelpipe.com?

Tracy replied on August 04, 2009 06:18 to the problem "android.process.acore stopped unexpectedly pls try again later.force close" in Pixelpipe:

android.process.acore is the core Android process. It is unrelated to Pixelpipe.

Maybe:
http://www.google.com/#q=android.process.acore+stopped+unexpectedly

Or:
http://www.talkandroid.com/android-fo...

... will help?

Tracy replied on July 24, 2009 02:27 to the question "got a problem" in Pixelpipe:

Send your email address/login to support at pixelpipe.com and I can check your specific account.

Tracy replied on July 24, 2009 02:20 to the problem "PixelPipe doesn't recognize SmugMug Power user video upload capability" in Pixelpipe:

This should be fixed.

Tracy replied on July 23, 2009 04:57 to the question "Video Not Uploading using Nokia N97" in Pixelpipe:

You need to authorize vimeo with tumblr to upload audio/video. It is a common error. Facebook also requires that you enable a specific permission for video uploads. Assuming that I was able to match your email address based on your GetSatisfaction username, I don't see any record of video uploads. For more help, send your login/email to support@pixelpipe.com.

We are unable to reproduce this on our N97.

Tracy set one of Tracy's replies as an official response to "Can images be sent to services not marked as default after the fact?" in Pixelpipe

Tracy replied on July 17, 2009 19:53 to the question "Can images be sent to services not marked as default after the fact?" in Pixelpipe:

Working on it.

Tracy set one of Tracy's replies as an official response to "Selecting media type for each pipe" in Pixelpipe

Tracy replied on July 06, 2009 07:43 to the question "Selecting media type for each pipe" in Pixelpipe:

Yes, we'll add something like this soon.

Tracy replied on July 06, 2009 07:08 to the question "Viddler uploads not working" in Pixelpipe:

They require the video to have a tag. The full error details weren't being properly displayed. For now, add a tag when uploading. After the next push, we will add a "via-pixelpipe" tag if the user hasn't specified any tags (the old behavior). The error details will also be properly shown, but hopefully you won't see that fix.

Tracy replied on June 29, 2009 17:48 to the problem "Pixelpipe distorts picture" in Pixelpipe:

What Nokia phone did you use to upload it? The raw version of the image we received already looks stretched:

http://static.pixelpipe.com/84c54999-...

Tracy replied on May 15, 2009 03:49 to the problem "Why does PixelPipe add unnecessary, broken and non-semantic HTML to Blogger posting? There is also an open H4 tag that needs to be fixed. (screenshots)" in Pixelpipe:

As of our push yesterday:

I've gotten rid of the pp_body div and moved the align attribute to pp_item. The h4 on titles now has class="pp_title" so it is easily CSS-referable. via-Pixelpipe is now inside a div class="pp_credit" so it can be hidden via CSS.

For multiple items in a single post, the set of items are also wrapped in a div class="pp_items" so you can reference the group easily via CSS.

Tracy set one of Tracy's replies as an official response to "Why does PixelPipe add unnecessary, broken and non-semantic HTML to Blogger posting? There is also an open H4 tag that needs to be fixed. (screenshots)" in Pixelpipe

Tracy replied on May 11, 2009 03:02 to the problem "Why does PixelPipe add unnecessary, broken and non-semantic HTML to Blogger posting? There is also an open H4 tag that needs to be fixed. (screenshots)" in Pixelpipe:

The h4-bug fix has been pushed. h4,div, and p are semantic tags. Semantic versus presentation is usually em versus i and strong versus bold, etc. I've added class="pp_body" to the alignment div so you can reference it easily with CSS. The structure now is div-pp_item div-pp_body h4 *title* /h4 *object* p *caption* /p /div-pp_body /div-pp_item.

Tracy started following the problem "FTP Upload should work without sub folders" in Pixelpipe.

Tracy set one of Tracy's replies as an official response to "Can't Upload to Picassa" in Pixelpipe

Tracy replied on April 28, 2009 19:47 to the problem "Can't Upload to Picassa" in Pixelpipe:

Google has declared the problem fixed. I have also verified the fix via Pixelpipe. You will need to 'Reauthorize' your pipe on the settings page.