The Travelonomy Team's dashboard

The Travelonomy Team set one of The Travelonomy Team's replies as an official response to "Credit card details?" in Travelonomy

The Travelonomy Team replied on October 20, 2008 08:51 to the question "Credit card details?" in Travelonomy:

Travelonomy does not give out customer's credit card details.
In the event of a no-show, the hotel should contact Travelonomy at accounts@travelonomy.com and we will transfer you the amount due.

The Travelonomy Team replied to "Credit card details?", but it was removed. see the change log

The Travelonomy Team replied on August 08, 2008 13:47 to the question "Can i create different banners under one account?" in Travelonomy:

That is not possible yet.
It's a good feature and we are already working on it - We are looking at adding it in the next release of our Affiliate Management System.

To solve this you can do one of two things:

1. You can create a separate account for each website

or

2. Use one account only for now, with one banner for all websites, and very soon the ability to set multiple banners will be available.

The Travelonomy Team asked a question in Travelonomy on August 08, 2008 13:45:

Can i create different banners under one account?

I have several travel web sites, and I would like to keep all of them under the same travelonomy account, but with different banners. How do I do that?

The Travelonomy Team set one of The Travelonomy Team's replies as an official response to "What happens in case of a ‘no-show’?" in Travelonomy

The Travelonomy Team replied on May 29, 2008 08:28 to the question "What happens in case of a ‘no-show’?" in Travelonomy:

If a guest fails to show up or does not cancel within 48hrs of the arrival date the property can charge the guest for the amount of 1 night’s accommodation. However, you must report the ‘no-show’ to accounts@travelonomy.com within 2 weeks of the event or the charge will be waivered.

The Travelonomy Team set one of The Travelonomy Team's replies as an official response to "Can you resend me my booking confirmation?" in Travelonomy

The Travelonomy Team replied on May 28, 2008 11:09 to the question "Can you resend me my booking confirmation?" in Travelonomy:

Once you click the “Confirm” button it should only take up to 1 minute to receive confirmation of your booking on screen. If your confirmation email is not in your inbox the next place to check is your junk mailbox.

Otherwise you can request your confirmation email by emailing support@travelonomy.com, please quote booking reference and full name.

The Travelonomy Team asked a question in Travelonomy on May 28, 2008 11:08:

Can you resend me my booking confirmation?

I cannot find my confirmation email, can you resend it to me?

The Travelonomy Team set one of The Travelonomy Team's replies as an official response to "Can I delete my personal information from your system?" in Travelonomy

The Travelonomy Team replied on May 28, 2008 11:07 to the question "Can I delete my personal information from your system?" in Travelonomy:

If you would like to exercise the right to update or delete your personal information in our system, please contact us at support@travelonomy.com

The Travelonomy Team asked a question in Travelonomy on May 28, 2008 11:06:

Can I delete my personal information from your system?

I have made a booking with travelonomy but now I wish to delete my personal information from your system. Is this possible?

The Travelonomy Team set one of The Travelonomy Team's replies as an official response to "Is Travelonomy.com a secure site?" in Travelonomy

The Travelonomy Team replied on May 28, 2008 11:05 to the question "Is Travelonomy.com a secure site?" in Travelonomy:

All sensitive information exchanged between your computer and our site is encrypted using SSL. Our SSL Certificate is provided by Geotrust. This ensures that your information is transmitted securely and is safe from third parties.

The Travelonomy Team asked a question in Travelonomy on May 28, 2008 11:05:

Is Travelonomy.com a secure site?

Is Travelonomy.com a secure site?

The Travelonomy Team set one of The Travelonomy Team's replies as an official response to "I am getting error messages when I try to book online, what should I do?" in Travelonomy

The Travelonomy Team replied on May 28, 2008 11:03 to the question "I am getting error messages when I try to book online, what should I do?" in Travelonomy:

Please check the following and try your transaction again:

There may be insufficient funds on your credit/debit card to cover the transaction being booked.
You may not have filled out all the information fields correctly.

If this error continues please copy and paste the message and contact us.

The Travelonomy Team asked a question in Travelonomy on May 28, 2008 11:03:

I am getting error messages when I try to book online, what should I do?

I am getting error messages when I try to book online, what should I do?

The Travelonomy Team set one of The Travelonomy Team's replies as an official response to "Can you check availability for me?" in Travelonomy