The Travelonomy Team's dashboard

The Travelonomy Team replied on May 28, 2008 11:02 to the question "Can you check availability for me?" in Travelonomy:

You automatically check the property availability when you enter a search online.

The Travelonomy Team asked a question in Travelonomy on May 28, 2008 11:02:

Can you check availability for me?

Can you check the availability of a property for me?

The Travelonomy Team set one of The Travelonomy Team's replies as an official response to "I need to contact the property before I book online." in Travelonomy

The Travelonomy Team set one of The Travelonomy Team's replies as an official response to "I need to contact the property before I book online." in Travelonomy

The Travelonomy Team replied on May 28, 2008 11:00 to the question "I need to contact the property before I book online." in Travelonomy:

We do not provide the property contact details until after you book. If the information you require is not available online please contact us
.

The Travelonomy Team asked a question in Travelonomy on May 28, 2008 11:00:

I need to contact the property before I book online.

How do I contact the property before I book online?

The Travelonomy Team set one of The Travelonomy Team's replies as an official response to "How do I amend my booking?" in Travelonomy

The Travelonomy Team replied on May 28, 2008 10:59 to the question "How do I amend my booking?" in Travelonomy:

You should contact the property directly to request an amendment to your reservation. Contact details are clearly noted on your confirmation email, remember to quote your booking reference. Acceptance of any amendments is at the discretion of the property.

If an amendment of your reservation is not possible your deposit and booking fee are non-refundable.

The Travelonomy Team asked a question in Travelonomy on May 28, 2008 10:59:

How do I amend my booking?

I have booked the wrong room type how do I change it?

The Travelonomy Team set one of The Travelonomy Team's replies as an official response to "I need to cancel my reservation." in Travelonomy

The Travelonomy Team set one of The Travelonomy Team's replies as an official response to "What happens if I don’t show up?" in Travelonomy

The Travelonomy Team replied on May 28, 2008 10:57 to the question "What happens if I don’t show up?" in Travelonomy:

If you fail to cancel the booking within 48 hours of the arrival date or fail to show up, you will be charged a ‘no-show’ fee. The no-show fee is the total of the first night's accommodation cost and will be charged to your credit/debit card.

The Travelonomy Team asked a question in Travelonomy on May 28, 2008 10:57:

What happens if I don’t show up?

What happens if I don’t show up at the property?

The Travelonomy Team replied on May 28, 2008 10:55 to the question "I need to cancel my reservation." in Travelonomy:

If you wish to cancel your booking you must contact the property directly using the contact details on your confirmation email, please remember to quote your booking reference.

In the event of a cancellation the booking fee and deposit are non-refundable. You must give the property at least 48 hours cancellation to avoid a no-show charge.

The Travelonomy Team asked a question in Travelonomy on May 28, 2008 10:55:

I need to cancel my reservation.

What do I need to do to cancel my reservation?

The Travelonomy Team set one of The Travelonomy Team's replies as an official response to "Can I pay with cash on arrival?" in Travelonomy

The Travelonomy Team replied on May 28, 2008 10:54 to the question "Can I pay with cash on arrival?" in Travelonomy:

This depends on the individual property’s policy, these details should be displayed on the properties more info page. If you are still unsure please contact the property directly after booking.

The Travelonomy Team asked a question in Travelonomy on May 28, 2008 10:54:

Can I pay with cash on arrival?

Can I pay the property with cash on arrival?

The Travelonomy Team set one of The Travelonomy Team's replies as an official response to "Is the deposit refundable?" in Travelonomy

The Travelonomy Team replied on May 28, 2008 10:53 to the question "Is the deposit refundable?" in Travelonomy:

10% of the total booking value is non refundable unless exceptional circumstances occur. In these cases Travelonomy require an email confirmation from the accommodation supplier or relevant third party for a refund to be granted. Any claim must be presented to Travelonomy within thirty (30) days of check-out or the claim will be wavered.