Tweetburner Team's dashboard

Tweetburner Team replied on August 24, 2009 06:56 to the question "Help!" in Tweetburner:

Hi Stacy,

Please let us know how we can help you.

Tweetburner

Tweetburner Team replied on March 26, 2009 10:11 to the question "Where did my link in my Twitter profile go?" in Tweetburner:

Hmm that's odd. We've been tooling with the database to get the stats page back online. There were some issues and we've not been successfull yet. Maybe you tried to log on while we were uploading? Is the problem still occuring?

The Tweetburner team

Tweetburner Team replied on March 03, 2009 15:32 to the problem "Tweetburner won't send me a new password." in Tweetburner:

Perhaps if you change the email address, we can send your new password the that address. Hopefully we didn't get caught in your spam filter somewhere :-)

The Tweetburner team

Tweetburner Team replied on March 03, 2009 15:20 to the problem "cant login to my tweetburner account" in Tweetburner:

There have been some login issues, lately and we're working very hard to resolve them. You can still post twurls using your twitter account. Some people can't sign into their Tweetburner account, though. We're very sorry for the inconvenience.

The Tweetburner team

Tweetburner Team replied on February 25, 2009 15:51 to the question "Cannot access my account" in Tweetburner:

Hi Shara,

It's a problem that has been popping up recently. We are very sorry for the inconvenience. There seems to be problem between the Twitter API and our service. This is causing several issues with Tweetburner.

We are on the case!

The Tweetburner team

Tweetburner Team replied on February 12, 2009 15:31 to the question "When will Tweetburner account page be available again?" in Tweetburner:

We're rewriting the entire page, to make it less strenuous on the rest of the service. It looks like we should have the whole thing up and running again in 10 to 12 days.

We're very sorry about the inconvenience this may be causing.

The Tweetburner team

Tweetburner Team replied on February 03, 2009 12:46 to the problem "Inconsistent numbers of clicks" in Tweetburner:

Hi ecsalomon,

Your statistics page shows you the total number of clicks. Your archive gives you the unique clicks, that's why the number is lower. It's something we're looking into.

Tweetburner Team

Tweetburner Team replied on January 19, 2009 09:49 to the question "How to preview a twurl-URL?" in Tweetburner:

Hi there,

No, you are absolutely no blind dummy. There is no URL preview feature yet. You do, however, raise a good point. Maybe it's something to look into in the near future.

For now, you can preview your URL by copy / pasting it into your address bar in you browser.

Thank you for your question. It gave us a good idea!

Tweetburner team