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  • problem

    tzwolf88 reported a problem in Dell on December 04, 2008 14:37:

    tzwolf88
    Frustrating AC Adapters
    I have a dell 1520 and 1501 that we have bought in the last 2 years. Within the last 2 weeks both ac adapters have went by the wayside. They got so hot that you could not even hold on to them then the green light went out and they quit charging. I can't seem to get anyone to understand this. They keep telling me that the are out of warranty and that my only option is to buy 2 new adapters. Well I think that if they both had the same symptoms then there is probably something wrong with the adapters. Any help would be great. I do have 1 other option and that is to by an HP laptop or an Apple. my service tags are CWTSFD1 &HC2GDC1. Also right before they went out it came up on the screen and said that the adapters weren't present. Thanks again for any help.