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MagnanimousMalik replied on July 10, 2008 23:12 to the problem "Vivaty crashes IE7 as soon as it starts to load the scene." in Vivaty:

i have the same problem as cool person and tatianna. should i email you too?

heidiperry replied on June 28, 2008 19:37 to the problem "Vivaty crashes IE7 as soon as it starts to load the scene." in Vivaty:

hi coolperson and tatianna, can you please send me your dxdiag at help@vivaty.com? to do this, type in "dxdiag" in the start menu dialog box, then save the file locally. thanks!

A comment on the problem "Vivaty crashes IE7 as soon as it starts to load the scene." in Vivaty:

tatiana, can you please send us your dxdiag at help@vivaty.com? to do this, type in "dxdiag" in the start menu dialog box, then save the file locally. thanks! – heidiperry, on June 28, 2008 19:36

coolperson replied on June 28, 2008 17:42 to the problem "Vivaty crashes IE7 as soon as it starts to load the scene." in Vivaty:

i have the same problem too

Tatianna replied on June 27, 2008 23:19 to the problem "Vivaty crashes IE7 as soon as it starts to load the scene." in Vivaty:

I have the same problem on AIM 6.8

heidiperry replied on June 25, 2008 21:31 to the question "Vivaty Player (browser plugin) for Mac OS X?!" in Vivaty:

hi kalesco and others, we are turning Mac requests into a discussion thread and you can follow it here:
http://getsatisfaction.com/vivaty/top...

thx!

heidiperry replied on June 23, 2008 23:33 to the question "Vivaty Scene Blocked" in Vivaty:

hi everyone (and wangxiang)- just wanted to close this topic off in case others have similar issues. we went back and forth off-line and determined that wangxiang's problems were being caused by having French language and regional settings. When he re-set these settings to English, the problem (uh magically?) went away. we hope to support more language/regional settings in coming months. thanks!

A comment on the problem "Vivaty crashes IE7 as soon as it starts to load the scene." in Vivaty:

Hi Ben, Sorry to keep you waiting. I actually don't see your dxdiag information in our Help queue. Would you mind sending it one more time, please, so we can investigate? If I don't see it come through, I'll contact you directly to make sure we get it. – MarkH, on June 16, 2008 16:09

Ben Francis replied on June 15, 2008 19:39 to the problem "Vivaty crashes IE7 as soon as it starts to load the scene." in Vivaty:

I've submitted my dxdiag data to Vivaty via email but still not received a reply, are engineers still working on this problem?

Wangxiang Tuxing replied on June 09, 2008 16:57 to the question "Vivaty Scene Blocked" in Vivaty:

dxdiag was sent today to beta@vivaty.com
Hope it will help solve the problem ;)

heidiperry replied on June 09, 2008 04:33 to the question "Vivaty Scene Blocked" in Vivaty:

hi wangxiang, sorry to hear it's still not working for you. would you mind running a "dxdiag" so we can also see what type of video card you're on? to do this on Vista, you click on the Start menu, then type in "dxdiag" in the search box that comes up (without the quotes). please save the information locally and send it to us at beta@vivaty.com. we'll try to figure out what's going on. we really want you to try Vivaty! thanks...

Shutez replied on June 06, 2008 18:10 to the question "Why won't my allegedly "saved" background picture appear after uploading?" in Twitter:

Aren't there twitter employees on here? I wonder how many people have this problem - my guess is a whole lot... will they ever respond?

James replied on June 06, 2008 07:55 to the question "Why won't my allegedly "saved" background picture appear after uploading?" in Twitter:

Same problem on both my accounts. Posted fix doesn't resolve my issue.

Wangxiang Tuxing replied on June 05, 2008 05:34 to the question "Vivaty Scene Blocked" in Vivaty:

Hi Heidiperry,

Vivaty doesn’t work for me. The Vivaty scene is incompletely loaded on the Facebook page and remains frozen. I use Vista, IE7 and most recent updates.

Regards,

wt

heidiperry replied on June 05, 2008 05:09 to the question "Vivaty Scene Blocked" in Vivaty:

hi wangxiang - just checking in to see if you're still having issues or if you were able to get into vivaty.

Shutez replied on June 04, 2008 13:11 to the question "Why won't my allegedly "saved" background picture appear after uploading?" in Twitter:

actually I just checked it again.. it's completely gone now. I tried re-uploading it and nothing happened... I'm very interested in using twitter as a communication device for my entire team, but I need the logo to be there.

Please help me, or I am going to have to find another service... it seems too unreliable at the moment.

Shutez replied on June 04, 2008 13:06 to the question "Why won't my allegedly "saved" background picture appear after uploading?" in Twitter:

I still haven't received any reply on my issue - the background file is up, but it's completely distorted. The colors look almost opposite of what they should be - blue instead of red - grey instead of black...

twitter.com/pennsvalley

Can anyone help me? This should be a simple process... I can't believe it's this buggy.

Soror replied on June 04, 2008 00:16 to the question "Why won't my allegedly "saved" background picture appear after uploading?" in Twitter:

I have the exact same problem...I have tried multiple file formats and sizes - all within the stated size guidlines...it says that the upload is complete and saved...then when I check the profile page, the changes aren't effective.

Yes, I have cleared my browser's image cache, still doesn't work.

A comment on the question "Vivaty Player (browser plugin) for Mac OS X?!" in Vivaty:

Hi! Thanks for getting back to me about the issue! I appreciate your effort and as long as it is on the roadmap, I am satisfied. As there is no good plugin for Macs at the moment I am really looking forward to seeing Vivaty take this chance ;) – kalesco, on June 02, 2008 10:57

kalesco marked one of MarkH's replies in Vivaty as useful. MarkH replied to the question "Vivaty Player (browser plugin) for Mac OS X?!".