Volker's dashboard

Volker replied on October 28, 2008 19:00 to the problem "update / forget problems via email - no help received" in I want Sandy:

It's an Ixi OGO CT-17, which is quite popular in Germany, Austria and Switzerland (Aka pocketweb). As far as I know the CT-12 (an older model) was sold in the US by ATT a while ago.

Volker replied on October 28, 2008 12:34 to the problem "update / forget problems via email - no help received" in I want Sandy:

Sorry, I was wrong - it is possible to switch the client to English, but the result is the same: Hrm. I couldn't find this anywhere. Might you already have deleted it?
I am still thinking that it should be possible to enable email update / forget using the unique ID, like: forget http://iwantsandy.com/1234567
I also understand that there was a similar issue with the blackberry. Perhaps that solution could be of any help?

Volker replied on October 27, 2008 18:58 to the problem "update / forget problems via email - no help received" in I want Sandy:

As far as I know there is no way to configure the client to use any other language...

Volker reported a problem in I want Sandy on October 27, 2008 16:01:

update / forget problems via email - no help received

I asked this question a couple of weeks ago: http://getsatisfaction.com/iwantsandy...
and was told that the problem would be passed to Rael.
I also informed Sandy'y helpers via email but besides the automatically generated answer actually nothing happened yet.
Is there anything else to do in order to get an answer?
Thanks in advance!

Volker replied on September 24, 2008 16:14 to the problem "Update problems" in I want Sandy:

That doesn't sound too hopeful..
Anyway . thanks a lot for your efforts to help me
Maybe Rael finds a way to enable the "ID Number" based update via email if he cannot get Sandy to understand my other update requests....
I was just told that it might be a matter of the MIME encoding my email client does and / or the utf-8 format. As far as I know I cannot change that...

Volker replied on September 24, 2008 15:57 to the problem "Update problems" in I want Sandy:

That is what I got:

From: =?utf-8?b?UHJvZi4gRHIuIFZvbGtlciBMaW5nbmF1IA==?=
To: =?utf-8?b?UHJvZi4gRHIuIFZvbGtlciBMaW5nbmF1?=
Cc:
Subject: =?utf-8?b?QmV0ci46IHRlc3Q=?=
MIME-Version: 1.0
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: 7bit
Message-Id: <E1KiVSf-0004Dv-00@smtp06.web.de>
Date: Wed, 24 Sep 2008 16:35:26 +0200
Sender:
X-Sender:
X-Provags-ID: V01U2FsdGVkX199fb988AWNKySOrpZtL1vC7z53ruFl2mQ9X1fy
swEJqFmASQGRoZL8kVtI8PjyiArsfvSVNtCr4N92ZOOWKusroA
p0SypL5HX4Kh6PzW7Yrw==

Does that help?

Volker replied on September 24, 2008 15:17 to the problem "Update problems" in I want Sandy:

Here is what I did:
The mail to my mobile contained the word "testmail".
I used the reply function of my mobile and added "antwort".
That is the result:

antwort
-----Ursprüngliche Nachricht-----
Von: "xxxxx" <xxx>
Datum: 24/09/08 16:32
An: xxxxx@xxxxx
Betreff: test

testmail

Volker replied on September 24, 2008 14:45 to the problem "Update problems" in I want Sandy:

That doesn't seem to be the problem. My reply is on top, the original message at the bottom...
I was referring to this answer from kevin1:
"There needs to be some identifier in order to tell Sandy which item you want to update.
A) identify the item by its ID number. (aka http://iwantsandy.com/1234567 )
B) identify the item by a relative ID number.
(i.e. be in a "conversation" with Sandy about an item and then update it.
When you say "update #1" the #1 is relative to the conversation.)
C) identify the item by name.

A) and B) work now. There are a lot of problems with C)."
The update with relative ID number is my problem. Maybe A) could be a workaround for my problem. But: How does A) work?
The thread is
http://getsatisfaction.com/iwantsandy...

Volker replied on September 24, 2008 13:28 to the problem "Update problems" in I want Sandy:

I sent the update request via email. Yes, I am using the "#1" syntax. Asking Sandy to remember something works fine. It is just the problem with the answer, which is the same when I reply to a single reminder with "update @done"
I just read in another thread that it is possible to update by using the unique item ID. What is the syntax for this update procedure?

Volker reported a problem in I want Sandy on September 24, 2008 10:13:

Update problems

Updating tasks from my desktop email client works perfectly well, but answering a mail from my mobile in order to update a task always results in the same answer from Sandy: She can't find the task to update.
Is there any other way to update a task by email without using the "answer"-function?