Loading Profile...
Recent activity
Subscribe to this feed
votherl reported a problem in Chase on August 24, 2008 01:33:
Chase won't stop sending credit card offers, Deb WaldenI have been returning Chase credit card offers return-to-sender, replying NO on the application, calling Chase, emailing Chase, and writing Chase for well over a year to GET OFF THEIR CREDIT CARD OFFERS LISTS. I have registered with the OPT OUT OF CREDIT CARD OFFERS service. They won't stop!!! DEB WALDEN KEEPS SENDING THEM, SOMETIMES 3X A WEEK!!! So now each time I get one, I am EMIALING DEB WALDEN PERSONALLY. Here is her email address, for anyone else who is sick of being HARRASSED BY CHASE. Maybe IF SHE GETS THE SAME SHE GIVES, she'll GET THE MESSAGE and STOP MAILING THEM TO PEOPLE WHO DON'T WANT THEM!!!!!
deborah.walden@chase.com-
votherl replied on August 19, 2008 17:56 to the problem "What is the point, in LinkedIn's view, of groups?" in LinkedIn:
Hi Christina,
I like LinkedIn, I really do. But you do things that so aggrevate your users!!! I realize you must have huge growing pains - so let your users help - how about ASKING what they'd like to see, what changes/new featrues are most needed? I'm sure you all mean well, but it comes off as really arrogant to assume you all know best and we have no meaningful input and should just shut up - I don't mean your reply here, though you are basically telling us to just wait, there's no request for our expertise - but that is how customer service most often comes across when responding, if they even bother, to issues. Case in point, I've heard that CS is downright snotty about people having their ability to invite others revoked if they get 5 "I don't knows", even if they prove some IDKs were in error and the person connected, and wihout any regard to how many successful invites they've sent.
In the case of groups, why didn't LInkedIn ASK for group manager input into new features, deleted features, and other changes? I even posted a Q&A before all this happened asking for ideas on how to make groups better, and sent the link to CS - no one's bothered to look at it or even acknowledge my email.
Unless you stop alienating and frustrating your members, LinkedIn is setting itself up for a competing product to take the market. It's just a matter of time, probably less than more. Don't want that to happen? Engage and respect the opinions of your members!! -
votherl reported a problem in Microsoft Corporation on August 19, 2008 17:34:
windows xp update deleted help and supportAn xp update a couple of weeks ago deleted help and support. Online forums give convoluted instructions to make registry changes, which don't work. Somewhre I read to reinstall windows - you can't, it says you have a newer version already installed, go to help and support!!! -
votherl reported a problem in LinkedIn on August 19, 2008 15:19:
What is the point, in LinkedIn's view, of groups?If there is no functionality, and now group owners can't even see their members or email them, then what is the purpose of groups on LinkedIn? What is LinkedIn's intent in creating them?
Is it simply to add logos to your profile, like LIONs collect connections, without any real benefit? If, so, then I think all group owners should delete their groups - we've all put too much time and work into this to only have LinkedIn remove any ability to DO anything with or in the group.
Any LinkedIn employee have a REAL response, that actually ADDRESSES THE ISSUES WE ARE HAVING???? -
votherl replied on August 19, 2008 14:43 to the problem "New LinkedIn Group Issues" in LinkedIn:
So where is LinkedIn's response to this???? A REAL response, not jsut some stupid acknoledgement that doesn't ANSWER anything, or FIX anything?
I thought the point of Get Satisfaction was for them to READ and RESPOND!!!! As I write this it says there are 13 employees "listening and participating". How about some participation????????????? -
Vicki Lederman replied on August 19, 2008 14:21 to the question "Can identical groups be combined on LinkedIn?" in LinkedIn:
So whre is LinkedIn's response to this???? I thought the point of Get Satisfaction was for them to READ and RESPOND!!!! As I write this it says there are 13 employees "listening and participating". How about some participation?????????????
