Kevin Rivers's dashboard

A comment on the problem "Unable to log in" in WaTunes:

Hi DestroyX. I've search our system and didn't find the correct e-mail address. How long ago have you logged in? Do you have an alternative e-mail address that you may have used? – Kevin Rivers, on November 10, 2009 20:57

Kevin Rivers set one of Kevin Rivers' replies as an official response to "web page, upc" in WaTunes

Kevin Rivers replied on November 10, 2009 20:10 to the question "web page, upc" in WaTunes:

Hi Don,

To answer your questions:

1. The user interface you saw there was the old version 2.5. The current version is 3.0 of WaTunes :)

2. Yes, all UPC codes are registered within our own prefixes and is re-assigned should you cancel your digital distribution service with us.

Kevin Rivers set one of Kevin Rivers' replies as an official response to "Please delete" in WaTunes

Kevin Rivers replied on November 09, 2009 22:48 to the question "Please delete" in WaTunes:

Hi Bluemoundmusic,

Your albums and content has been removed from our system. Please let us know if you need anything else.

Kevin Rivers set one of Kevin Rivers' replies as an official response to "albums "in review"" in WaTunes

Kevin Rivers replied on November 09, 2009 18:37 to the question "albums "in review"" in WaTunes:

Hi Mike,

Ok I'm investigating this and this is what we'll need to get things on the ball:

1: Is That Factual? - Missing Image File
2: Sterile Walls - Missing Audio/Image File

Please try to re-upload these files first. If for some reason we haven't received them, please send these files to content@watunes.com and my Content Team will go ahead and get things ready for delivery.

Thanks,

Kevin

A comment on the idea "II Tunes ID?" in WaTunes:

Hi Thora. Yes, once your content is live on iTunes, your iTunes ID will be assigned then. :) – Kevin Rivers, on November 09, 2009 18:27

A comment on the idea "II Tunes ID?" in WaTunes:

Hi Thora. Yes, once your content is live on iTunes, your iTunes ID will be assigned then. :) – Kevin Rivers, on November 09, 2009 18:27

Kevin Rivers posted an update in WaTunes on November 09, 2009 18:08:

New Music Store Offerings Scheduled 2010 for VIP Customers!

Hey guys,

With the newly developed VIP service offering for just $12.95 per month, we are working to make the VIP services more appealing by offering more music store services starting in the first quarter of 2010. As your digital distribution service provider, here is my question to you:

Q: What are some digital store services that you would like to see your content made available?

Please post your comments and suggestions here. :)

Kevin Rivers set one of Kevin Rivers' replies as an official response to "Did it work?" in WaTunes

Kevin Rivers replied on November 09, 2009 17:59 to the question "Did it work?" in WaTunes:

Hi Bluemound,

It worked. We've already delivered 'Autumn' - single to iTunes. I've just investigated the other contents you've delivered to us and we are missing the following:

1: BLOCKBUSTER - Missing Audio/Image File
2: Go - Single - Missing Audio/Image File
3: Inside Us All - Single - Missing Audio/Image File
4: Coming to an End - Single - Missing Audio

Please re-upload the corresponding contents and I will personally see that it gets delivered to iTunes.

Kevin Rivers set one of Kevin Rivers' replies as an official response to "II Tunes ID?" in WaTunes

Kevin Rivers replied on November 09, 2009 17:47 to the idea "II Tunes ID?" in WaTunes:

Hi Thora,

iTunes will assign your iTunes ID based on your Artist Name. For example if your Artist Name is 'Thora Rogers', then your iTunes ID will be 'thorarogers'. You can input this into our system for enable users to download all of your contents directly from your iTunes Artist Profile using Sync. Once your content has been delivered to the stores, it'll be about 4-6 weeks for it to go live on iTunes as a free customer and 1-4 weeks for VIP customers (Priority Contents only).

You can also direct your own links to your own website and profile pages at: http://www.itunes.com/thorarogers or whatever your artist name may be.

Kevin Rivers set one of Kevin Rivers' replies as an official response to "albums "in review"" in WaTunes

Kevin Rivers replied on November 09, 2009 17:44 to the question "albums "in review"" in WaTunes:

Hi Mike,

Simply provide the following information and we'll be able to get all this sorted out ASAP!

Artist Name
Album Title
Label Name
UPC Code

Thanks,

Kevin

Kevin Rivers set one of Kevin Rivers' replies as an official response to "CLOSE" in WaTunes

Kevin Rivers replied on November 09, 2009 17:43 to the problem "CLOSE" in WaTunes:

Hi David,

Please provide us your e-mail address that you use to login and we will close your account. Please allow up to 30 business days for your contents to be fully removed from iTunes and other digital stores. Thank you for choosing WaTunes.com and I wish you the best success in your music endeavors.

Best,

Kevin Rivers
CEO, WaTunes

Kevin Rivers set one of Kevin Rivers' replies as an official response to "no pay" in WaTunes

Kevin Rivers replied on November 03, 2009 22:16 to the problem "no pay" in WaTunes:

Hi bb,

What is your label name? I'll go ahead and look into this for you. Also please click on the link below and make sure that you follow the steps in order for us to pay you.

LINK: http://www.getsatisfaction.com/watune...