Kevin Rivers's dashboard

Kevin Rivers set one of Kevin Rivers' replies as an official response to "music" in WaTunes

Kevin Rivers replied on November 18, 2009 17:03 to the question "music" in WaTunes:

Hi Chris,

Welcome to WaTunes. To get started uploading your music, please follow the procedures below:

1: Login to your account
2: Click on 'My Albums'
3: Click on the 'Add New Albums' button
4: Fill in album details (Cover Art is optional as we will not use it to deliver to the stores)
5: Upload Image File (600x600px JPG) & Audio File(s) (If you are uploading a single you can upload it in 320kbps MP3 or WAV. If you are uploading an album, please create a folder, input all audio files in the folder, and compress (.zip) the folder and upload it to our site.

That's it. After that, we'll go ahead and see that it gets delivered. :)

Kevin Rivers set one of Sammie Houston's replies as an official response to "music" in WaTunes

Kevin Rivers set one of Sammie Houston's replies as an official response to "Urgent Help" in WaTunes

Kevin Rivers posted an update in WaTunes on November 16, 2009 16:29:

iTunes Weekly Trending Reports On Hold for New Trending System

Hey guys,

Only a few days away until Thanksgiving (for some of us that is). As of today, we will no longer be servicing iTunes Weekly Trending Reports via e-mail. At the moment, we are working on something much better. A fresh Online Trending System. This enables you to view your iTunes Weekly Trending Reports on-site (similiar to how you view your sales). The iTunes Weekly Trending System is only available to VIP customers only. You can become a VIP member today for just $12.95 per month and gain access to all sorts of digital services and mobile stores including Amazon, Rhapsody, eMusic, AT&T, Playstation 3, and more!

Q: So what are a few things you SHOULD know about iTunes Weekly Trending Reports?

1: iTunes Weekly Trending Reports ARE NOT 100% accurate data. DO NOT use them as sales data. iTunes Financial Reports received every month are 100% accurate.

2: iTunes Weekly Trending Reports are used for projection purposes of where your sales could be. Its simply an indication to see what areas you should focus on for marketing and promotions.

3: With the launch of the new Trending System, you are able to view a summarized version of your iTunes Weekly Trending Reports on-site for FREE as a VIP customer. You can request a detailed version (which includes ZIP codes, etc.) for $2 per report.

We're moving at lightning speed, working on new features and enhancing our digital distribution and social platforms. As always, please post your comments here about what you think about our services, features, and updates.

Kevin Rivers set one of Kevin Rivers' replies as an official response to "songs on line" in WaTunes

Kevin Rivers replied on November 16, 2009 16:26 to the question "songs on line" in WaTunes:

Hi Stefano,

How long ago did you sign up for our service? Since August, our free distribution service is for iTunes only. For eMusic, and other store services, please upgrade your account to VIP ($12.95 per month) and we'll make sure it goes on all digital services ASAP.

Kevin Rivers replied on November 15, 2009 23:46 to the problem "My albums empty" in WaTunes:

Hi Reinhold,

Please send your login information (e-mail and password) to tech@watunes.com. They will go ahead and run your account in Diagnostics and analyze whats causing the problem.

Kevin Rivers replied on November 15, 2009 19:20 to the idea "II Tunes ID?" in WaTunes:

Hi Thora,

Your content has already been delivered to iTunes. Please allow up to 4-6 weeks for your content to go live.

Kevin Rivers set one of Kevin Rivers' replies as an official response to "My albums empty" in WaTunes

Kevin Rivers replied on November 15, 2009 18:24 to the problem "My albums empty" in WaTunes:

Hi Reinhold,

This problem is now resolved. Please log out and log back into your account to see if your albums are made available. Thank you for choosing for WaTunes.

Kevin Rivers set one of Sammie Houston's replies as an official response to "show trakcs / albums in profile" in WaTunes

Kevin Rivers replied on November 15, 2009 18:15 to the idea "II Tunes ID?" in WaTunes:

Hi Thora,

Your issue has been resolved. Please allow up to 14 business days for the changes to take effect. Thank you for choosing WaTunes

Kevin Rivers set one of Kevin Rivers' replies as an official response to "VIP: music only oin iTunes?" in WaTunes

Kevin Rivers replied on November 15, 2009 18:11 to the problem "VIP: music only oin iTunes?" in WaTunes:

Hi Reinhold/Beatmaking,

I have delivered your contents to the other digital store services. I do apologize for the delay as we have finalized our new content delivery platform. Please let us know if you have any other questions, comments, or concerns.

Kevin Rivers set one of Sammie Houston's replies as an official response to "Confirmation??" in WaTunes

Kevin Rivers replied on November 15, 2009 18:08 to the update "New Music Store Offerings Scheduled 2010 for VIP Customers!" in WaTunes:

Hi Beatmaking,

All current VIP members prior to the new introductory service will retain to the yearly subscription $29.95 fee. However, should you cancel your subscription fee and re-upgrade, then you'll have to pay the monthly fee.

Kevin Rivers posted an update in WaTunes on November 14, 2009 17:57:

WaTunes Made Simple!

Hey guys,

I hope you guys are enjoying a great weekend. Great new developments are coming in the world of WaTunes. For WaTunes artists and labels, as you can see, we've updated your dashboard a bit to make things more simple by adding two new menus: My Albums, and My Sales.

My Albums: This menu will enable you to upload your content for submission to iTunes and for VIP customers iTunes and our full fleet of digital services and mobile stores. If you have any questions on how to use the My Albums feature, please contact us.

My Sales: This menu will enable you to easily view your sales online from iTunes (other store services are currently in testing).

I hope you guys enjoy these great new features and please let us know if you have any other questions regarding the service.

Kevin Rivers replied on November 14, 2009 17:44 to the idea "II Tunes ID?" in WaTunes:

Hi Thora,

Your content is now live on iTunes. Please click on the link below to view your content.

LINK: http://itunes.apple.com/us/album/i-wa...

Also your iTunes ID is: c.a.t.

Go ahead and input that into your iTunes ID to Sync your WaTunes profile to iTunes! Happy selling! :D

Kevin Rivers set one of Kevin Rivers' replies as an official response to "Audiobooks?" in WaTunes