Dave Simon's dashboard

Dave Simon set one of Christine Kringle's replies as an official response to "can't upload image" in PitchEngine

Dave Simon set one of Dave Simon's replies as an official response to "Mangled special characters." in PitchEngine

Dave Simon set one of Dave Simon's replies as an official response to "Can't sign in, why? Need to build smr tonight." in PitchEngine

Dave Simon replied on July 31, 2009 15:44 to the problem "Can't sign in, why? Need to build smr tonight." in PitchEngine:

Email confirmation can sometimes go to spam. Be sure to whitelist pitchengine.com to make sure your confirmation email gets through.

If you continue not to get the email, contact support through the "Help" link in the footer and we will activate your account by hand.

Dave Simon set one of Dave Simon's replies as an official response to "Can't sign in, email not recognized" in PitchEngine

Dave Simon replied on July 31, 2009 15:44 to the problem "Can't sign in, email not recognized" in PitchEngine:

Email confirmation can sometimes go to spam. Be sure to whitelist pitchengine.com to make sure your confirmation email gets through.

If you continue not to get the email, contact support through the "Help" link in the footer and we will activate your account by hand.

Dave Simon marked one of Eileen Parker's replies in PitchEngine as useful. Eileen Parker replied to the problem "Can't sign in, why? Need to build smr tonight.".

Dave Simon marked one of Rob O'Connor's replies in PitchEngine as useful. Rob O'Connor replied to the problem "Can't sign in, email not recognized".

Dave Simon set one of Dave Simon's replies as an official response to "Releases Not Getting Picked Up by Google News." in PitchEngine

Dave Simon replied on July 31, 2009 15:41 to the question "Releases Not Getting Picked Up by Google News." in PitchEngine:

Jennifer -

An update for you:

We have been doing anything and everything possible to get back in Google News for nearly two months. Google has thrown up barrier after barrier along the way, telling us multiple times that we are "going to be up within the next 24 hours" then following with "we need more information from you."

Once they get the "more information" (that they already had from previous communiques), they say, "You should be back up within the next couple of weeks."

Needless to say, we're as frustrated as you are. This is all the result of a window of a few hours in which spammers attacked our site. We reacted swiftly, banning accounts, deleting spam releases and changing policy to prevent the behavior in the future.

But you should also know, that a study of our statistics show that less than 0.02% of our traffic while we were on Google News came from Google News. Your release is *much* more likely to be found with a regular Google search, Facebook post, or tweet on Twitter.

I assure you that we are providing the feed of releases to Google in hopes that they'll fulfill their promise and get us live. The last word from them was that they were watching our stream to make sure it was spam free, and it could be a "few weeks." We are bugging Google on a regular basis to hurry them up with this.

Dave Simon set one of Christine Kringle's replies as an official response to "Press release not showing in search results for PitchFeed or Google" in PitchEngine

Dave Simon set one of Dave Simon's replies as an official response to "Why won't my SMR's publish?" in PitchEngine

Dave Simon replied on July 31, 2009 15:29 to the problem "Why won't my SMR's publish?" in PitchEngine:

Click the "Publish Status is: Draft" button and it should go to live. (It doesn't actually slide.)

Dave Simon set one of Christine Kringle's replies as an official response to "video tutorial not in a tutoring mood" in PitchEngine

Dave Simon set one of Christine Kringle's replies as an official response to "How can you measure the tags and posts a release got?" in PitchEngine

Dave Simon set one of Dave Simon's replies as an official response to "Question about customizing media center" in PitchEngine

Dave Simon set one of Dave Simon's replies as an official response to ""Release Expired" page on SMR that isn't Published Yet" in PitchEngine

Dave Simon set one of Dave Simon's replies as an official response to "IE 6.0 and Style Sheet" in PitchEngine

Dave Simon replied on July 31, 2009 15:22 to the question "IE 6.0 and Style Sheet" in PitchEngine:

Like Facebook, YouTube, Twitter and others, we have eliminated support for this 8 year old browser. Supporting it is simply too expensive, and we'd prefer to add features to the site than make adjustments for IE6.

Dave Simon set one of Dave Simon's replies as an official response to "Why does my copy overlap my photo?" in PitchEngine