Dave Simon's dashboard

Dave Simon replied on March 31, 2009 01:49 to the question "Why are some links broken when rendered in PitchEngine?" in PitchEngine:

This error occurs when the URL is not complete with http:// That is why the URL is trying to go to the Pitchengine server.

In the above case, it looks like an extra character leads the http, such as a slash. That is causing the %22 before the URL.

Dave Simon replied on March 16, 2009 17:05 to the problem "IE 6.0 Appears to Break Rendering of Release" in PitchEngine:

Derick -

I think I've found the problem, it had to do with an explicit height that IE was getting.

IE problems are an occupational hazard, which is why we don't support IE6 for the application. But we want IE6 users to be able to view releases.

Take a look and see if what I have done fixes things for you.

Dave Simon replied on March 16, 2009 16:48 to the problem "IE 6.0 Appears to Break Rendering of Release" in PitchEngine:

Derick -

I'm investigating this issue right now... will be back with you ASAP.

Dave Simon asked a question in Twitter on March 13, 2009 16:20:

Close help requests at help.twitter.com?

I submitted a couple of requests via help.twitter.com but would like to close them. Is there a way to do that?

Dave Simon replied on February 25, 2009 18:01 to the question "Can't add Captions, they won't save" in PitchEngine:

Mystery solved, Nancy! It was when you hit re-save, the function was clearing out the values for captions. Should all be better now. Sorry about that!

Dave Simon set one of Dave Simon's replies as an official response to "Can't add Captions, they won't save" in PitchEngine

Dave Simon replied on February 25, 2009 16:10 to the question "Can't add Captions, they won't save" in PitchEngine:

Nancy -

Captions functionality was down for an upgrade for about an hour and a half yesterday, but is up and functioning. I've tried in Safari, Firefox and IE7.

If the captions entry screen is not in a popup, but rather in the page, please refresh, that could explain your problem. There should be a link titled, "Add/Edit Photo/Video Captions" in the left column, and no text entry field if you have the newest page.





Please let me know if you continue to have issues with the captions, I'll try to help further.

Dave Simon replied on February 19, 2009 14:52 to the question "How can I get my release to show up on PitchFeed?" in PitchEngine:

Releases that are marked as "live" show up in the Pitchfeed.

Dave Simon replied on February 19, 2009 14:51 to the problem "need to distribute tomorrow morning and release is not working" in PitchEngine:

Lisa -

At the time you were having your problem, we had some IE7 compatibility issues we were working through with the upgraded SMR features. These are now fixed.

Dave Simon started following the problem "Expired domain shown available" in Domainr.

Dave Simon replied on January 20, 2009 16:15 to the question "Can I see somehow the ips from where my news was viewed?" in PitchEngine:

As of right now, this is not a feature in PitchEngine. Future plans, however, do include better statistical tracking of SMRs, I believe.

Dave Simon replied on January 13, 2009 22:04 to the problem "When I click to preview my release the screen gives a connection error. I also cannot view other releases on the news feed." in PitchEngine:

I'm unable to replicate this problem, but my guess is that it is a localized problem to your network. Usually a "connection error" indicates a network problem between you/your browser and the server, this can be because of latency caused by a slow internet connection.

Could you let me know which browser and operating system you are using and what the error you are getting says?

I'd be glad to try to track this down for you.

Dave Simon replied on January 10, 2009 23:27 to the problem "Expandrive 1.3.3 crashes on reconnection to SFTP server." in ExpanDrive:

I had this problem, too, downloading the new beta to see how it does. Thanks for the quick support.

Dave Simon set one of Dave Simon's replies as an official response to "Categorizing Your Brands" in PitchEngine

Dave Simon replied on October 10, 2008 18:43 to the question "Categorizing Your Brands" in PitchEngine:

Alyssa -

If you click on "My Account" in the top right, under your name, then click on the "Brands" tab, you'll see your brands listed. Click the "edit" link for that brand.

Here, you can edit your brand, its boilerplate, etc. Right below the boilerplate copy is the category list. Choose the appropriate category, then click on the orange "update" button to the bottom right.

Dave Simon asked a question in PitchEngine on October 10, 2008 18:43:

Categorizing Your Brands

Just joined PitchEngine. How/where do I categorize my brands?

Dave Simon replied on October 09, 2008 19:27 to the problem "Can't sign in, why? Need to build smr tonight." in PitchEngine:

Good to know! If you need anything else, let me/Jason know!

Dave Simon replied on October 09, 2008 19:11 to the problem "Can't sign in, why? Need to build smr tonight." in PitchEngine:

Eileen -

I will try to get in touch with you via Gmail regarding this issue.

A comment on the problem "This method requires a POST. ARGH!!" in Twitter:

Jason - I'm still getting this 400 This method requires a POST when trying to use http://twitter.com/friendships/create... to add a friend via the API. Any ideas? – Dave Simon, on August 19, 2008 17:24

Dave Simon replied on August 18, 2008 19:44 to the problem "This method requires a POST. ARGH!!" in Twitter:

I get this when I try to add friends this way too (via json or xml.)