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Will Johnston started following the question "How do i actually open a ticket?!" in Twitter.
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Will Johnston reported a problem in twitterfeed on June 24, 2009 06:10:
Old Feed List Was Much More UsableThe new interface doesn't work very well for me. If you have a lot of feeds, it's difficult to sort through them. Is there any way I can go back to having them all listed on one page, preferably in something like the old format? The new "Web 2.0" look lengthens the page a lot, making it a lot more difficult to read through. Plus, not listing what Twitter account the feed posts to makes it hard to manage them. -
Will Johnston started following the problem "More feeds to a page in Dashboard" in twitterfeed.
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Will Johnston replied on April 30, 2009 12:51 to the update "twitterfeed coming back up" in twitterfeed:
Thanks for all of your hard work, Mario! -
Will Johnston replied on April 30, 2009 04:30 to the update "twitterfeed is currently down" in twitterfeed:
Just wanted to say thanks for providing such a great and free service. No complaints, just encouragement! -
Will Johnston replied on April 27, 2009 20:06 to the question "Why Adsense Not Working on Owly Banners?" in HootSuite:
Hi, I'm wondering if there's any update on this issue. I'm using HootSuite feeds because of the ad feature. -
Will Johnston started following the problem "Google AdSense Not Displaying" in HootSuite.
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Will Johnston started following the question "Aggregation of external RSS? Would be nice if Pownce "pulled in" data from other sites' RSS feeds." in Pownce.
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Will Johnston replied on June 17, 2008 00:24 to the question "Twitter's incomptence is costing me $263.00!" in Twitter:
Perhaps a bit slow on the uptake, but I'm pretty impressed with how Twitter handled this. -
crystal's reply to "Twitter's incomptence is costing me $263.00!" was just promoted to the most useful! Will Johnston and 3 other people think it's one of the best replies.
Hi Jack,
I figure I'll just reply to your thread rather than your email since all of my other replies are here anyway :)
It looks like Roz was using an application other than Twitter to help update her profile. The methods she was using caused her to send out a lot of Twitter messages in a short time. Since you're following her, with device notifications set to ON, and updates for Roz set to ON, you received all of the updates on your device.
Twitter only sent out the messages that Roz legitimately sent. The accident occurred because Roz accidentally sent out more messages than intended when using another application that got stuck in a loop. She did post in her profile that it was unintentional.
Our international users have a limit of 250 messages per week, but we do not place limitations on how many SMS messages people can receive over 40404. We have considered the idea of allowing people to cap their own incoming SMS by adding an "Only send me x amount of messages" option in the devices page, but we've been busy with other things, so for now it's just an idea.
One thing that may be helpful is setting a sleep time in your devices page:
http://twitter.com/devices
This way no messages will come in while you're sleeping. Again, I'm really sorry this happened to you, but truly glad to know it was unintentional on Roz's part.
Finally, we're not looking at the matter as closed. The last thing we want is to leave people in the lurch when something doesn't go as expected. We're working on better ways to handle message delivery all around, and this is definitely something we've added to the list.
If you can fax a copy of your bill to Twitter at my attention so we have a record of what happened, we'll work on a solution that doesn't leave you feeling like you're holding the bag :)
Twitter fax is: 415-896-2062
Thanks!
Crystal -
Will Johnston marked one of sanfranciscojack's replies in Twitter as useful. sanfranciscojack replied to the question "Twitter's incomptence is costing me $263.00!".
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Will Johnston replied on June 12, 2008 17:12 to the question "Twitter's incomptence is costing me $263.00!" in Twitter:
I think this is a big enough deal that it warrants at least a look by a Twitter employee. Anyone out there? -
Will Johnston started following the question "Twitter's incomptence is costing me $263.00!" in Twitter.
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Will Johnston reported a problem in Twitter on June 09, 2008 16:28:
10 API Requests Per Hour? I'm DoneI'm sorry, but 10 API requests per hour? I'm done with Twitter until this gets straightened out. 70 was reasonable; 30 was bearable. 10? 10 is unusable. I'm supposed to have conversations when I can only respond to people with a 6 minute delay? Perhaps Pownce is a better alternative. -
Will Johnston replied on May 29, 2008 02:53 to the question "Where can I find Twitter's API Limits?" in Seesmic:
Same here, I discovered this the hard way a couple of days ago, and it would be great to know when it's back up. @willfjohnston, thanks -
Will Johnston started following the question "Why does Twhirl not handle commenting in FriendFeed well." in Seesmic.
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Will Johnston marked one of Critter's replies in Seesmic as useful. Critter replied to the question "run to instances of twhirl at once?".
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Will Johnston replied on May 27, 2008 03:52 to the problem "Limit exceeded +functions greyed out" in Seesmic:
See if this fixes it: http://willfjohnston.com/2008/05/26/t... A change Twitter made caused some problems with twhirl. -
Will Johnston started following the problem "Web not posting tweets from people I follow" in Twitter.
