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William Shipley set one of William Shipley's replies as an official response to "iSight hangs Delicious Library 2" in Delicious Monster

William Shipley replied on October 31, 2009 02:10 to the problem "iSight hangs Delicious Library 2" in Delicious Monster:

Thanks to you guys, I've tracked this bug down already -- it was, indeed, a CoreAnimation bug introduced in Snow Leopard, filed as Apple's bug #7354279.

In the meantime, I've added an ugly hack to Delicious Library to avoid their bug, and have pushed out Delicious Library 2.3.2 just for you guys:

http://delicious-monster.com/download...

Please let me know if you still have any problems!

-Wil

William Shipley set one of William Shipley's replies as an official response to "iSight hangs Delicious Library 2" in Delicious Monster

William Shipley replied on October 31, 2009 01:42 to the problem "iSight hangs Delicious Library 2" in Delicious Monster:

Hi everyone,

First off, apologies for this bug. Obviously, Snow Leopard is a strange animal, and I've been reeling trying to figure out all of its quirks.

And THANK YOU for your awesome testing and workarounds. These are ABSOLUTELY critical in me finding the bug and killing it.

I'm working on this right now, I'll hopefully have a fix for you in a little bit.

-Wil Shipley

A comment on the problem "iSight hangs Delicious Library 2" in Delicious Monster:

Note to Mike: this won't solve your problem with the iSight, it'll just make your machine run a LOT faster. – William Shipley, on October 31, 2009 01:40

William Shipley set one of William Shipley's replies as an official response to "How to make Delicious Library look up items on the UK store" in Delicious Monster

William Shipley replied on October 14, 2009 22:35 to the question "How to make Delicious Library look up items on the UK store" in Delicious Monster:

Unfortunately Amazon UK isn't currently documented to allow us to look items up by EAN (13-digit barcodes), and so even if you've set your preferences to prefer UK, sometimes we have to fall back on other Amazon stores if you scan an EAN.

We have some extra code where we first try to turn the EAN into an Amazon product number by doing a different kind of search, and it's possible this other code isn't working so well any more. Can you post the EAN numbers of some items that are failing to look up in the UK, so I can check?

Thanks,
-Wil

William Shipley replied on October 14, 2009 00:55 to the problem "iSight hangs Delicious Library 2" in Delicious Monster:

Has your iSight ever worked on Snow Leopard? We've seen a few people with driver conflicts that caused this.

William Shipley set one of William Shipley's replies as an official response to "DL display of items seems very buggy in Snow Leopard" in Delicious Monster

William Shipley replied on September 14, 2009 19:56 to the problem "DL display of items seems very buggy in Snow Leopard" in Delicious Monster:

Hi there,

Sorry for the lack of feedback. I've been working on a 2.3 release to fix the graphical glitches and other compatibility issues since Snow Leopard came out - Apple kind of surprised me here, because their explicit contract when updating the OS is binary compatibility with the previous release, and obviously this didn't happen here.

But Apple has been very nice about working with me on this issue, and as of September 11th we have a beta that works much better under Snow Leopard. I've never seen this brown background bug myself (I saw other glitches, though), so I can't PROMISE it's fixed in 2.3 beta, but I'm optimistic.

Please check out the 2.3 beta if you're having the issue and let me know (here or at support [at] delicious-monster [dot] com if you've previously filed a bug with us) if it's working for you.

Release notes: http://delicious-monster.com/download...
Direct download of 2.3 beta: http://tinyurl.com/6lgnsm

Yours,
-Wil Shipley

William Shipley set one of William Shipley's replies as an official response to "Slow screen drawing with Snow Leopard" in Delicious Monster

William Shipley replied on September 14, 2009 19:55 to the problem "Slow screen drawing with Snow Leopard" in Delicious Monster:

Hi there,

Sorry for the lack of feedback. I've been working on a 2.3 release to fix the graphical glitches and other compatibility issues since Snow Leopard came out - Apple kind of surprised me here, because their explicit contract when updating the OS is binary compatibility with the previous release, and obviously this didn't happen here.

But Apple has been very nice about working with me on this issue, and as of September 11th we have a beta that works much better under Snow Leopard. I've never seen this brown background bug myself (I saw other glitches, though), so I can't PROMISE it's fixed in 2.3 beta, but I'm optimistic.

Please check out the 2.3 beta if you're having the issue and let me know (here or at support [at] delicious-monster [dot] com if you've previously filed a bug with us) if it's working for you.

Release notes: http://delicious-monster.com/download...
Direct download of 2.3 beta: http://tinyurl.com/6lgnsm

Yours,
-Wil Shipley

William Shipley set one of William Shipley's replies as an official response to "No amazon search results in DL 2.2" in Delicious Monster

William Shipley replied on September 11, 2009 22:18 to the problem "No amazon search results in DL 2.2" in Delicious Monster:

Because Amazon now requires us to put a timestamp on all requests (as of August 15th), your Mac's clock has to be in sync with the rest of the world or you can't look items up. (I'm sorry for this, there's nothing I can do about it.)

Usually the easiest thing is to set your clock automatically: in System Preferences, click on "Date & Time", then check "Set date and time automatically".

The latest version (2.3, now in beta) will detect this error and offer to open System Preferences for you, to make this a bit easier.

-Wil

William Shipley marked one of Jessie's replies in Delicious Monster as useful. Jessie replied to the problem "Switching from List to Cover View causes hang".

William Shipley set one of Jessie's replies as an official response to "Switching from List to Cover View causes hang" in Delicious Monster

William Shipley set one of William Shipley's replies as an official response to "Umlauts in FTP export are broken" in Delicious Monster

William Shipley replied on August 21, 2009 00:53 to the problem "Umlauts in FTP export are broken" in Delicious Monster:

I just published a sample collection to:

http://homepage.mac.com/wjs/delicious...

And I'm seeing umlauts. Are you sure the umlauts are correct in your original data? Can you send me a link to the site that's failing?

It might be that your web server is set to serve documents using the wrong content-type, although I'd think the one we have built into the document would override it. Hmm.

-Wil

William Shipley set one of William Shipley's replies as an official response to "Hires images gone after updating from 2.0 to 2.1.1" in Delicious Monster

William Shipley replied on July 30, 2009 09:35 to the problem "Hires images gone after updating from 2.0 to 2.1.1" in Delicious Monster:

Hi Jan,

I took your problem to the CoreData team at Apple, and it turns out your database is corrupt in a subtle way - the row that contains one of the hi-res images is corrupt, which doesn't trip up Delicious Library during normal use (I just skip the corrupted row), but does make the upgrade process abort.

You can verify this corruptness using the sqlite3 command-line tool if you'd like - we ran a verify command and sqlite3 told us exactly where the corruption lay.

Database corruption like this is most often caused by the machine being forcibly rebooted or shut down without warning, and so the operating system doesn't have a chance to write out its remaining buffers to disk, which leaves the database in a bad state.

I found a simple way to read the remaining good parts out of your database and create a new, non-corrupted file, which works great (but is obviously missing the one cover that was corrupted) in 2.0 and 2.1 and beyond.

Contact me directly and I'll e-mail it to you or put it someplace that you can download it.

Yours,
-Wil Shipley
Chief Monster, Delicious Monster Software