Get your own customer support community

Recent activity

Subscribe to this feed
  • talk

    Yotom, an employee of yOparts, started a conversation in yOparts on December 03, 2007 18:42:

    Yotom
    Q: How much is shipping and do you ship to Canada?
    A: Shipping costs are calculated by distance and weight. Add the item(s) you need to the shopping cart and input at least the postal (zip) code of your address. The shopping cart will display the shipping cost after you enter the shipping zip code. Each time you make a change to the contents of your shopping cart, shipping is automatically re-calculated.
    For International orders like Canada etc..we recommend that you contact us for exact quotes.
  • talk

    Yotom, an employee of yOparts, started a conversation in yOparts on December 03, 2007 18:33:

    Yotom
    Q: What shipping choices do I have? / When should I expect delivery?
    A: Shipping options appear in the "Shipping" drop-down box in the shopping cart after you enter your zip code.

    Domestic:
    Ground to Residential - Items that are to be shipped to an actual residential address, not a PO Box, and can be expected between 3-5 business days after the item has shipped. For Residential packages, Saturday is considered a shipping day while Monday is not. Delivered Tuesday through Saturday.

    Ground to Business - This option can only be used for a business address and should include a business name as well as the name of the person to receive the package. This option will take 3-5 business days from the time the item ships. * Delivered Monday through Friday.

    Three Business Day Express - Delivery within 3 business days from the time of shipment. *

    Two Business Day Express - Delivery within 2 business days from the time of shipment. *

    Next Business Day Express - Delivery within 1 business day from the time of shipment. *

    *Saturday is not considered a business day for Express delivery. Not all shipping options are available for every postal code. Please use the shopping cart to determine which options are listed for your area. Please allow 24 business hours for in stock items to be shipped out. Domestic orders can not be shipped via US Mail.

    International and APO/FPO:

    Priority Mail International - Used for APO/FPO only.

    Express Mail International - is trackable up to the point of being received by the customs office in your country.

    FedEx International Priority - Items usually arrive within 3 business days after being shipped and are trackable through FedEx.

    FedEx International Economy - Items usually arrive within 2-5 business days after being shipped and are trackable through FedEx.

    When entering APO/FPO address information in shopping cart, leave the country as United States. Do not change country to where you are since the APO/FPO office is in the United States. Input just the APO/FPO zip code. The correct city, state, and country will be automatically filled in.
  • talk

    Yotom, an employee of yOparts, started a conversation in yOparts on December 03, 2007 18:31:

    Yotom
    Q: How do I use a discount code or coupon?
    A: Click on the "View Cart" Screen and then enter the coupon code in the field Designated "Promo Code"
  • talk

    Yotom, an employee of yOparts, started a conversation in yOparts on December 03, 2007 18:10:

    Yotom
    Q: What if my part is not in stock?
    A: Yoparts typically has access to everything in the catalog at any given time, if for some reason there is a part that is not in stock we will contact you as soon as possible and your credit card will not be charged until we confirm inventory status.
  • talk

    Yotom, an employee of yOparts, started a conversation in yOparts on December 01, 2007 20:59:

    Yotom
    Q. What does "Real Wholesale Pricing" mean?
    A. Using membership pricing means that we offer parts at true wholesale prices not made up price tiers. Let's put it this way our prices are typically lower than even the lowest prices that you will find on Ebay.
  • talk

    Yotom, an employee of yOparts, started a conversation in yOparts on December 01, 2007 20:56:

    Yotom
    Q: Do you offer discounts for large orders?
    A: For sure! Our main goal is to help our members save money! Call 1-800-939-7902 and we will work with you personally!
  • talk

    Yotom, an employee of yOparts, started a conversation in yOparts on December 01, 2007 20:50:

    Yotom
    Q: Can you send me a paper catalog?
    A: No, we are an eco-friendly site we,do not use a paper catalog. All of our available parts are listed in our online catalog which is continually updated. Here is a link to our
    Performance Catalog
  • talk

    Yotom, an employee of yOparts, started a conversation in yOparts on December 01, 2007 20:38:

    Yotom
    Q: I'm interested in ordering online, is your website secure?
    A: Yes! In fact more so than most. We only use Google Checkout, which allows you to use all major credit cards and debit cards. With Google Checkout, you can shop with confidence knowing that your credit card number isn't shared with us or anybody else. Google makes it easy for you to monitor all transaction details from tracking updates to refunds.
  • talk

    Yotom, an employee of yOparts, started a conversation in yOparts on December 01, 2007 17:26:

    Yotom
    Q. Where do your parts come from?
    A. We sell original Honda/BMW/Acura/Toyota/VW and Subrau parts and aftermarket parts from "Tier 1" OEM suppliers like Koyo, Sachs & Bilstein, parts imported from Asia and Europe at incredible prices (like Brembo brake rotors, Mann & Hummel filters, Behr Radiators, and GMB Water Pumps), remanufactured parts from leading companies like Exedy, and specialty parts from small companies you may not have heard of (like repair manuals on CD from Bentley. Everything we sell comes with a full manufacturer warranty.
  • talk

    Yotom, an employee of yOparts, started a conversation in yOparts on December 01, 2007 17:14:

    Yotom
    Q. What kinds of parts do you sell?
    A. We sell almost every type of auto part, from engines to tail lights. We sell suspension parts (like struts & shocks), electrical parts (like alternators, starters, switches & relays), ignition parts (like spark plugs, distributors & coils), chassis parts (like ball joints, tie rod ends, springs), fuel & emission parts (like carburetors, fuel pumps, fuel injectors, oxygen sensors, EGR valves), little parts (like filters, wiper blades, & rear view mirror glass) and big parts (like radiators, engine blocks & complete rebuilt transmissions). We sell the types of parts you might find in your local NAPA or AutoZone--but we have more selection, more vehicle applications and lower prices. We also sell lots of things you won't find in a typical auto parts store (like sheet metal, bumpers, carpets & shop manuals). We pride ourselves on only carrying the best in Aftermarket Performance Parts like Garrett , Turbonetics ,Tial and DC Sports etc.

    Let us know if you have any questions at all :)
next » « previous