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Zack replied on September 15, 2008 20:55 to the problem "Should instruct customers to add /agent_listener/invoke_raw_method to routes with subdomain collector" in New Relic:
Bill,
I disabled new relic for a while and re-enabled it a few days ago. Everything was fine and then the same problem cropped up again. To answer your questions above...
* The exception I posted was from the exception notification plugin
* I made no changes to config/newrelic.yml that I can recall.
* No proxy server
* collector.newrelic.com resolves correctly:
ping collector.newrelic.com
PING collector.newrelic.com (65.74.177.195) 56(84) bytes of data.
64 bytes from collector.newrelic.com (65.74.177.195): icmp_seq=1 ttl=48 time=45.6 ms
64 bytes from collector-nr00.newrelic.com (65.74.177.195): icmp_seq=2 ttl=48 time=45.7 ms
Let me know if you need anything else. I'm going to update the plugin and monitor it from there.
Zack
Zack replied on September 11, 2008 16:57 to the problem "Is there a way to drill down past an around_filter?" in New Relic:
Zack replied on September 03, 2008 02:17 to the problem "Is there a way to drill down past an around_filter?" in New Relic:
Zack replied on August 22, 2008 18:45 to the problem "Should instruct customers to add /agent_listener/invoke_raw_method to routes with subdomain collector" in New Relic:
Bill,
Here is a snippet from an exception notification message.
No route matches "/agent_listener/invoke_raw_method" with {:accepts=>"*/*", :method=>:post, :subdomain=>"collector", :protocol=>"https://", :remote_ip=>"[redacted]", :port=>443, :request_uri=>"/agent_listener/invoke_raw_method?method=metric_data&license_key=[redacted]&protocol_version=4", :content_type=>#<mime::type:0xb75fa264>, :domain=>"newrelic.com"}
[RAILS_ROOT]/vendor/rails/actionpack/lib/action_controller/routing/recognition_optimisation.rb:66:in `recognize_path'
Around the time of these exceptions, monit notified that mogrels were dying off. Without looking further into the situation I diabled new relic via the config file and everything calmed down.
Let me know if I can provide any additional information.
Zack reported a problem in New Relic on August 22, 2008 15:05:
Should instruct customers to add /agent_listener/invoke_raw_method to routes with subdomain collectorNewRelic posts to /agent_listener/invoke_raw_method with subdomain collector. Many sites like ours map via subdomains. You should mention in the getting started guide that a route should be added to enable this path - otherwise the call will never reach the target.
Zack reported a problem in New Relic on August 08, 2008 00:42:
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