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In order to preserve the promise of transparency and open communication, the change log records changes to topics made by both customers and employees. Anyone can dispute a change by clicking the "Dispute" link and entering additional details.

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Feb 1309:01 PM

Eric Suesz, a moderator for Get Satisfaction:
Removed a reply in this topic

Reason: Not sure what this reply means, but it doesn't seem to be about this topic.
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