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Custom triggers not working via email

Using a T-Mobile Sidekick LX, the only way to update Ping is via email. However, when I use a custom trigger, it ignores the context of the trigger, but still posts the text of it.

For example, if I type: #status is going to work
it will update my Facebook and Myspace statuses with "#status is going to work"

Using the custom triggers through the dashboard does work, though. So I know it's not a trigger problem.
 
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