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can't upload image

The image is jpg, 72dpi, RGB - just like the Pitch Engine prompt requires. And I used a web-friendly name, ie, post_this_picture. It still said I had the wrong format. Dave Simon, Pitch Engine staffer, uploaded it fine. So I tried another image, same criteria. No go.

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Christine Kringle, Official Rep, replied on June 19, 2009 19:19

Cat, have you been able to upload any pictures sucessfully? If not, please send an email to support@pitchengine.com so I can help you out. There may be a misconfiguration with your account.

- Christine

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can't upload image