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Release not saving to "Live"
It doesn't appear that my latest release from yesterday is going "Live" ... even though I've saved it from Draft to Live several times. It's still faded in my list, which tells me it's still in Draft mode. Also, I've done a search on Google News and it doesn't show there.
I’m not happy
5
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?If you are still having this problem after logging out, logging back in, refreshing the editor page, etc. please email me (ds at pitchengine dot com) or tweet at me (@ds) and let me know what the number of the release(s) you want live is/are.
The number of your release can be found at the end of your release's URL (it should be four or five digits. ex.: http://pitch.pe/8831 )
I can make them live by hand in our database.
We are still trying to sort out why some people are having this issue, while most people aren't. I've tested in nearly every combination of browser/operating system I can come up with and don't run into the issue myself.
So rest assured, I *am* working on solving this for the long haul. Just a little inconvenient for a bit until the new software gets the kinks out!
The company says
this solves the problem
EMPLOYEE
