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can't login after changing pixelpipe login password
i've tried three times now and i am unable to login after changing my password.
i went to http://pixelpipe.com/settings and typed in a new password twice and it stated Your settings have been updated. then i hit the Sign Out button and then the Sign In button. i used my existing email address and the new password and got the error Sorry, we don't recognize those details.
i have to keep using the password reset form to get back in. i have tried firefox 3 and chrome 2 and they both behave the same way.
i went to http://pixelpipe.com/settings and typed in a new password twice and it stated Your settings have been updated. then i hit the Sign Out button and then the Sign In button. i used my existing email address and the new password and got the error Sorry, we don't recognize those details.
i have to keep using the password reset form to get back in. i have tried firefox 3 and chrome 2 and they both behave the same way.
I’m sad
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Inappropriate?after more experimentation, it appears that any password with capital letters will not work. if i use all lower case letters the password change works as expected. can we please get this fixed?
I’m frustrated
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Inappropriate?Try resetting your password at https://pixelpipe.com/signin/reset, you'll get a new one via email.
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Inappropriate?I requested to reset my password. An email with a link was sent to me. I followed it, and rest my password... but now I too cannot log into my account.
I’m frustrated
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This answers the question
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Try resetting again and entering your password as all lowercase. The passwords are case sensitive and using lowercase will simplify the process
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