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Video upload problems with email and Blackberry

Looks like email uploads of videos from both a Blackberry Curve 8380 and Bold 9000 aren't working properly. Email sends properly, but the Recent Uploads section of my PixelPipe account show this message:

File: =?utf-8?b?vkleidawmdexltiwmdkwnda5ltezntgum0dq?=
Title: VID
Received 2009-04-09 17:00
Processed for 0 destinations.

This item has not been sent anywhere. Perhaps 'Upload by default' is not enabled for any of your destinations, or you didn't add a routing tag that matched one?

Thoughts? The same video (.3gp file) can be emailed to my account from a PC based email client (Gmail, Outlook, etc.) just fine.

Also to note that the email account types used on the Balckberry devices were a GMail account and a Yahoo account.
Inappropriate?
1 person has this problem

The company has a solution in progress.


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