Video upload problems with email and Blackberry
Looks like email uploads of videos from both a Blackberry Curve 8380 and Bold 9000 aren't working properly. Email sends properly, but the Recent Uploads section of my PixelPipe account show this message:
File: =?utf-8?b?vkleidawmdexltiwmdkwnda5ltezntgum0dq?=
Title: VID
Received 2009-04-09 17:00
Processed for 0 destinations.
This item has not been sent anywhere. Perhaps 'Upload by default' is not enabled for any of your destinations, or you didn't add a routing tag that matched one?
Thoughts? The same video (.3gp file) can be emailed to my account from a PC based email client (Gmail, Outlook, etc.) just fine.
Also to note that the email account types used on the Balckberry devices were a GMail account and a Yahoo account.
File: =?utf-8?b?vkleidawmdexltiwmdkwnda5ltezntgum0dq?=
Title: VID
Received 2009-04-09 17:00
Processed for 0 destinations.
This item has not been sent anywhere. Perhaps 'Upload by default' is not enabled for any of your destinations, or you didn't add a routing tag that matched one?
Thoughts? The same video (.3gp file) can be emailed to my account from a PC based email client (Gmail, Outlook, etc.) just fine.
Also to note that the email account types used on the Balckberry devices were a GMail account and a Yahoo account.
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Inappropriate?We'll have to run some tests on this side and see where the media ends up in the message after passing from Blackberry to Gmail and then to us. We had to make some custom changes for photos on Blackberry and now it looks like we'll have to do the same for video.
Thanks for the heads up!
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