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DesertRat replied on July 22, 2008 04:34

I selected an incorrect photo to upload to someone else's place, Vasquez Rocks County Park, and cannot figure out how to delete it since I was not the one who added the place to start with. Is there a way that I'm missing? This is the photo that I would like to delete:

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tracy_the_astonishing, Official Rep, replied on July 28, 2008 18:49

If you create a Platial account online and then connect the iphone account to your Platial account (click on the little i on your phone) you can then edit and delete the places and pictures you've added from your phone.

When you've got the phone and the web accounts merged, go to Platial.com and click on "My Places." You'll find everything you need there.

I’m helpful, I hope!

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Rob Reed replied on August 07, 2008 22:18

Place and map counts don't seem to update properly. Unless I'm missing something.

If I check my profile page, the number of "Maps" and "Places" do not agree with the actual number of maps and places I have. The counts just seem stuck, never increasing or decreasing at this point. I had 2 maps deleted both of them and platial was still telling me that I have 2 maps. Now I've added 3 and the count hasn't budged.

This incorrect counts seem to carry throughout platial leading to inconsistencies. For example my profile page tells me that I have 2 maps and also "You haven't added any maps yet."

Following the 'See all' link brings me to a page titled "Your Maps" with the same inconsistency.

I'm having the same problem with places.

My profile page is telling me that I have 15 places but I've deleted all but 1. Furthermore if I go to platial.com/username/places and click "On This Map", the Items On Map panel reads "Showing 1 of 16".

Thanks.

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tracy_the_astonishing, Official Rep, replied on August 07, 2008 23:45

Yes, we have a difficult time with basic arithmetic. Especially subtraction. I've got several tickets on the tracker related to place count. What's your username? I'd like to look at your profile page.

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Rob Reed commented on August 08, 2008 00:22

My username is reedrob. Thanks.