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5 replies made

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Plazer

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I can't login to Plazer!

I try to login in Plazer using correct username and password, but it tells me "Login Failed. Please re-check your account data"

I am using Vista with Ethernet-DSL connection through modem and SIP device. (No other device had connectivity issues, AFAIK)

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Giuseppe Bonetti, Official Rep, replied on February 09, 2009 09:27

Hi harilaos,
I am sorry you cannot use the Plazer.

Please check first if you enter correctly your credentials by logging in on Plazes.com
If you somehow forgot your password, get it here: http://plazes.com/passwords

If this does not work please let us know whether you are using Vista 64bit (with which is known that the Plazer is not compatible) and whether you encountered this problem suddenly or you changed something in the configuration of your computer (new OS, new Internet Connection, Proxies, ...).

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harilaos commented on February 09, 2009 09:49

Credentials are correct.
Vista 32bit
It hasn't been working since the beginning, no changes that caused the problem.

what about proxy settings? do i need sth special coz of my SIP device?
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Giuseppe Bonetti, (Official Rep), commented on February 11, 2009 14:12

I have hard time figuring out what is going wrong. But probably your SIP device has a network configuration that somehow blocks Plazer from working correctly. I am sorry I cannot help you any further.
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harilaos replied on February 12, 2009 08:00

Plazer seems to work now. I didn't do anything special... Thanks for your help anyway, sorry for giving you hard time :)

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Giuseppe Bonetti, (Official Rep), commented on February 12, 2009 09:00

That's even more puzzling I think :-) But I'm happy now everything works fine again.

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