Better error messages
You should improve your error messages. They are close to useless as they are now. The only error message Plurk seems to give your is "an unknown error happened". This can mean anything from a server error when saving the message to a locally broken VPN connection or what have you. I am not really sure any "known errors" exist ;-)
How about keeping some state on the client to give more appropriate error messages? You could also set up a service that would send some clues back of what the error might be (for example it could tell if the database is known to be unstable right now). That would improve usabilty vastly and lower frustrations.
How about keeping some state on the client to give more appropriate error messages? You could also set up a service that would send some clues back of what the error might be (for example it could tell if the database is known to be unstable right now). That would improve usabilty vastly and lower frustrations.
3
people like this idea
I like this idea!
Tell me when this idea gets some attention.
The more people who like this idea, the more it gets noticed.
The more people who like this idea, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Good idea, we'll try to improve our error messages.
Regards,
Amir
Loading Profile...



EMPLOYEE