Unlink does not work
Devices --> Device Settings --> Unlink (Unlink this device and remove all contacts pending) link does not work.
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Inappropriate?Hi Jilles,
I'm not sure what "doesn't work" in your case- we've tested and don't see any issue with the unlink at the moment. Can you please me more precise about your claim?
The normal behavior is as follows: If you click "unlink" to unlink your device from your account, you poken is "released as new", which means you can give it away to someone else- when they connect it to their computer and click "Start_Poken.html" they will be taken directly to the "new user" screen and asked to create an account.
Cheers,
Stéphane -
Inappropriate?I have two devices Panda (#1114270) and Fire (#1130545) connected. When I click the Unlink link (http://www.doyoupoken.com/PokenWeb/us...) on my Windows XP machine with Internet Explorer. The screen refreshes and both devices stay visible.
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Inappropriate?Hi Jilles,
This bug has been fixed. You will be able to unlink Wednesday at the latest.
Sorry for the inconvenience.
Cheers,
Loïc
1 person says
this solves the problem
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Inappropriate?I discovered that unlink worked today on a Mac. I thought the problem was OS specific. But I see you fixed a problem. Thanks!
Kind regards,
Jilles Groenendijk
http://5125.info/poken/
I’m excited
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