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drafts and duplicates are showing up in archived threaded conversations

Looking back through a handful of emails that I composed and sent out this morning, I have noticed that the drafts that are auto-saved are showing up in the threaded conversation view that has been archived into gmail "all mail".

While I am composing the message, the auto-save of drafts seems to work properly. I can see it auto-saving and I can see it in the drafts folder. But hours later, the drafts of partially composed emails are included in the threaded conversation view.

In addition to this, it seems that Postbox is saving duplicates of some emails into the same archived threaded conversations. I noticed this when I went back into gmail webmail to see how Postbox was interacting with gmail. In my threaded conversations there was duplicates of some messages. The only difference is that one is purple font and one is black. Does that mean that it is saving a copy of the received message and also the sent reply?

Is any of this expected behavior?
I have double checked my account settings in Postbox and everything is in order.

Thanks
 
sad I’m confused
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