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E-Mail doesn't get nested when I change the subject!
Hi there,
the problem I see with Postbox, is that in terms of e-mail (n)etiquette and especially understanding it is necessary to change the e-mail subject each time I mail (back), as one has to remove the "Re:" etc. and add or change the topic to match the content of the e-mail!
I think tracking must be still possible. Especially as e.g. I most of the time do it that way:
Subject: "New subject /Old subject"
So the old subject is still there, just shifted to the right to make space for the new subject! Of course the old subject is there to indicate it is a response and also to make it easier for the person to get the reference, especially if he or she does not work with a CRM or helpdesk system or with such a "nesting" functionality like you and e.g. GoogleMail offer it.
I hope you get my point and look forward to an improvement here! :)
Kind regards
the problem I see with Postbox, is that in terms of e-mail (n)etiquette and especially understanding it is necessary to change the e-mail subject each time I mail (back), as one has to remove the "Re:" etc. and add or change the topic to match the content of the e-mail!
I think tracking must be still possible. Especially as e.g. I most of the time do it that way:
Subject: "New subject /Old subject"
So the old subject is still there, just shifted to the right to make space for the new subject! Of course the old subject is there to indicate it is a response and also to make it easier for the person to get the reference, especially if he or she does not work with a CRM or helpdesk system or with such a "nesting" functionality like you and e.g. GoogleMail offer it.
I hope you get my point and look forward to an improvement here! :)
Kind regards
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The company thinks this is not a problem.
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Inappropriate?Hi Philipp,
We actually follow gmail's lead here and reset the reference headers if you change the subject when you send it which is what you are seeing.
Cheers,
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This solves the problem
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Um ok, but the problem is, Postbox isn't GoogleMail! In GoogleMail the subject is hidden anyway and I manage it totally my labels, signs and the said functionality. Also for me GMail is more for privat + web stuff, as my other e-mail addresses (incl. my domain) are for more professional stuff!
And why should I miss that here, esp. as I can't upgrade Postbox/Thunderbird with such a functionality like MS Outlook? Because there are several CRM etc. plugins for Outlook of course. E-Mail for me is not play, so why stop with this functionality, cause stupid Google did it (why I ask myself). It is against the good and profound rules of (e-mail) communication!!, why make it harder? Comparing the current way nesting works even better in Thunderbird, am I right? -
Inappropriate?This is indeed a problem!
At least offer this functionality as an _option_! (If possible technically.)
Why did I pay for it? -.-
I’m upset by "not a problem"!
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