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Threaded "Conversation Views" from differnt conversations with the same subject.
In Conversation Views, if I send a message with the subject "question", and someone replies, it will thread that conversation with other messages with the same subject. How do I fix this?
I’m confused
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The more people who report this problem, the more it gets noticed.
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Inappropriate?I also have a few messages with a very generic and unoriginal subject title. Unfortunately they are all getting grouped together in a threaded conversation even though they are in no way related. They are from different people and were sent at two totally different times.
It is ironic how unoriginal and un-innovative I am in my subject titles. And what is even funnier is that many of my emails to different girlfriends of different times have the same subject title and are therefore getting grouped together.
mental note: Never let my girlfriend browse my old emails. :-)
I’m excited
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Inappropriate?Still having this problem. Anyone have a suggestion or solution? -
Inappropriate?austinic, do you mind viewing the message source of one of the replies that is getting incorrectly threaded? (ctr-u / cmd-u) and looking to see if there's a reference header in the message source? I wonder if the person writing the reply is using a mail client that isn't inserting reference headers.1 Comment
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This solves the problem
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Thanks Scott- I'm not sure what a message header is. So, here's the content from the message source, sans the actual email message:
Message-ID: <460785.40450.qm@web38206.mail.mud.yah...>
Date: Fri, 13 Mar 2009 12:57:52 -0500
From: Josh Beagle <xxxxxx@yahoo.com>
Reply-To: xxxxx@yahoo.com
User-Agent: Postbox 1.0b9 (Macintosh/2009030821)
MIME-Version: 1.0
To: Chris Mullins <xxxxx@gmail.com>
Subject: Re: update 2
In-Reply-To: <121c22ad0903121949g4d6f6c96gf52fe2472...>
Content-Type: multipart/mixed;
boundary="------------080003020107020704090405"
This is a multi-part message in MIME format.
--------------080003020107020704090405
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta />
</head>
<body>
</body></html>
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Inappropriate?Any progress with this problem? As the customer service representative for my small business I send out a lot of emails with the same subject title such as "Company.com Contact". It is quite annoying and confusing to have the emails incorrectly grouped. I don't understand why this happens since I figure emails and responses have unique IDs that can be correctly grouped.
I’m frustrated
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Inappropriate?I have the opposite with some mails; different subjects but they tend to be placed under an existing conversation.
Can it be that someone hits reply on a mail from me and then clear everything to start off with a new mail? That way, any reply-to header would be intact, but the intention of the sender is just to send a new mail and uses this technique to do so quickly because he or she doesn't know my mail address out of their head. Maybe a check on multiple fields before grouping conversations together? Got this both on my local IMAP account as on my Exchange account.1 Comment Add a comment
This solves the problem
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This happens very often on some mailing lists I subscribe to. People using e-mail clients without threads hit "reply" just to avoid typing the mailing list's address and mess things up for people with threading mail clients... But it doesn't explain Brian Beers' problem.
EMPLOYEE
