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Failed to connect to server
hi! after a new update, I can't connect to server i can't send or get any email it appears the message: failed to connect to server mailxxxcombr help meeeeeee!!!
I’m Frustrated and confused!
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Inappropriate?Hi Simone,
Do you have a firewall that could be blocking access for Postbox?
Also any chance your mail server is temporarily down? -
This reply was removed on 07/10/09.
see the change log -
Inappropriate?the update was about a security.
I think my server is ok because I can use my email in my webmail. -
Inappropriate?are you still having problems connecting to your mail server in Postbox Simone?
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Inappropriate?what can I do???
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Inappropriate?yes, i am. the same alert appears every time I try to get or send emails.
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Inappropriate?If it helps... I added a Gmail account and the same alert appears: Failed to connect to server pop. gmail. com.
I tried with imap too. -
Inappropriate?This might be a stab in the dark Simone but how about trying to re-install postbox by downloading it again from:
http://postbox-inc.com?
-Scott -
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Inappropriate?What did you update? Postbox or your operating system?
Sounds to me like this was a security update to your operating system, and somehow you ended up with the SMTP/IMAP/POP ports blocked by some new/updated firewall software on your system. Webmail doesn't say anything about that because it uses the HTTP(S) ports.
Are you able to access your account with any other mail program? -
Inappropriate?thank you!!!!
i'm soooo sooooo happyy!!!!!!!!!!
I disable the firewall on Norton and tha postbox worked!!!
=D
Seriously!! I'm very happy!!!!!
Thank you both!!!!!!!!!
Simone
I’m excited and so much happy!!!
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Inappropriate?Nice to hear it works now. :-)
Still, if I were you I'd not just dsiable the firewall completely but just try to open the required ports for Postbox. Especially if you're using Windows it's not really a good idea to surf the web if you're not behind a firewall. -
Inappropriate?Thank you!!!
You're right... I'll do that. I just don't know exactly how but, I'll try! =)
I’m thankful
EMPLOYEE
