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version 1.0.2 crashes after upgrade
After the most recent upgrade Postbox crashes on launch.
Process: postbox-bin [237]
Path: /Applications/Postbox.app/Contents/MacOS/postbox-bin
Identifier: com.postbox-inc.flyingpigs
Version: 1.0.2 (1.0.2)
Code Type: X86 (Native)
Parent Process: launchd [83]
Date/Time: 2009-10-29 17:38:45.447 -0500
OS Version: Mac OS X 10.6.1 (10B504)
Report Version: 6
Interval Since Last Report: 168841 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 726 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 0AC39DD0-8EDD-40B5-867A-D4AF92D695DC
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Process: postbox-bin [237]
Path: /Applications/Postbox.app/Contents/MacOS/postbox-bin
Identifier: com.postbox-inc.flyingpigs
Version: 1.0.2 (1.0.2)
Code Type: X86 (Native)
Parent Process: launchd [83]
Date/Time: 2009-10-29 17:38:45.447 -0500
OS Version: Mac OS X 10.6.1 (10B504)
Report Version: 6
Interval Since Last Report: 168841 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 726 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 0AC39DD0-8EDD-40B5-867A-D4AF92D695DC
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
I’m frustrated
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has a solution in progress.
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Inappropriate?Hi JpMaxMan,
When you crash does the postbox crash reporter tool come up and are you able to submit a crash report? If so put a comment in the report like "jpmaxman" and I can look up the report to see where you are crashing and then we can help trouble shoot.
-Scott -
Inappropriate?I'm not sure if this is the postbox crash reporter tool or not. It says send to apple. I put JpMaxMan in the comments and selected OK (see attached screen grab).
When I launch postbox the program starts to open then hangs. During this time my system becomes painfully slow. After 5 - 10 minutes or so the program closes and the attached crash dialogue appears. After some time system performance returns to normal. Before upgrading, Postbox's performance seemed to be degrading over time. I even upgraded to my late 2008 unibody macbook to 4gb ram in order to try to improve things. The good news is, without postbox running, my system is super zippy!
I like your product - I hope these issues get resolved.
I am running Zimbra mail server and am the mail administrator - so anything I can do to help you troubleshoot, I'm happy to do so.
Thanks!
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Inappropriate?jpmaxman,
That isn't the postbox crash reporting tool. Can you shoot an e-mail off too
support [at] postbox-inc [dot] com
with a link to this topic and we'll help you debug?
Thanks!
-Scott -
Inappropriate?Ok, then I guess the postbox crash tool isn't catching this one! It just freezes and crashes.
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Inappropriate?thanks for e-mailing us jpmaxman. Seth will be following up with you shortly.
-Scott -
Inappropriate?jpmaxman,
Yu posted a screen shot to the Apple Crash reporter with a SIGABRT in it.
Can you find and send the complete crash report to support@postbox-inc.com?
Thanks in advance,
-Seth
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